Account Manager Bay Area

San Francisco, CA, United States

Benefits: 401(k)

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Health insurance

Paid time off

Vision insurance

The Opportunity For 25 years, Rapid Legal has helped to define and transform the legal support services industry with its vision and commitment to customers, the courts, and a party’s right to due process under the law. Rapid Legal is a company with deep industry and technology expertise and experience and a best-in-class legal services SaaS management platform, LegalConnect, for delivering legal support services, including electronic filing of court documents (“eFiling”), physical court filings, and service of process. Trusted by thousands of law firms, government agencies, and companies. Today, Rapid Legal is poised for accelerated growth in California. With a heightened focus on selling and delivering legal support services in a rapidly changing legal industry, Rapid Legal needs a proven account manager to help deliver on this growth. The Position Rapid Legal seeks an experienced account manager with a proven track record of meeting and exceeding quotas in selling cloud solutions and legal support services to law firms and insurance companies. The account manager must excel at all aspects of selling, including prospecting, qualifying, closing, and account management. The accounts will be a blend of existing clients with additional revenue opportunities and new law firm accounts and insurance companies which need to be developed and closed. Services to sell include eFiling, physical court filing and service of process, all executed through the LegalConnect platform. In addition to the salary range listed, the position also includes a Sales Bonus (commission) opportunity based on performance. Responsibilities The Account Manager’s additional responsibilities include: Effectively engage in Rapid Legal’s sales process and communicate Rapid Legal’s products and services value proposition.

Maintaining high levels of customer satisfaction with existing clients. Cross-sell additional services to established customer relationships. Constantly managing customer relationships and expectations during this process.

Market development and qualification of new opportunities and clients.

Creation of tailored value proposition and ROI presentations and demos.

Preparing detailed and timely sales reports and updates utilizing Salesforce.

Forecasting sales activity and revenue achievement while creating satisfied reference customers.

Organizing and leading day-to-day activities that are required to ensure timely and accurate response times to internal and external customers.

Collaborating with Rapid Legal personnel throughout the sales process.

Desired Skills and Experience At least 5 years of account management and/or sales experience selling software, cloud solutions, and legal services to lawyers, legal administrators, and legal secretaries.

Account planning and execution skills.

Ability to build relationships with a wide variety of individuals.

Team first attitude.

Excellent interpersonal, verbal, written, and presentation skills, as well as the enthusiasm needed to champion products and the company.

Strong time management and organizational skills.

Understanding of the legal industry, legal support services, and cloud computing.

Experience using Salesforce.com, web conferencing systems, and MS Office Suite.

Minimum of a Bachelor’s Degree preferred.

Travel

This position requires 50% travel for trade shows or customer meetings in your designated territory.

About Rapid Legal, Inc.

Rapid Legal is one of the nation’s leading online attorney service firms, delivering legal documents with unrivaled speed and accuracy. The company’s eFiling services, court services, and service of process services help customers increase efficiency and productivity while reducing risk and costs. With a highly committed and experienced team of industry, technology, and customer service professionals, Rapid Legal offers its customers an easy-to-use and cost-effective SaaS solution, LegalConnect, in which to submit orders and documents anytime, anywhere electronically; manage and track the status of a full array of legal support services; and a strong nationwide network of registered process servers. Rapid Legal values accountability, excellence, integrity, service, and teamwork in all that it does to exceed customers’ expectations and propel the legal industry forward.

Rapid Legal is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Flexible work from home options available.

Compensation: $65,000.00 - $75,000.00 per year

Rapid Legal. Where innovation lives. Rapid Legal delivers time-sensitive legal documents between parties and courts on behalf of law firms, corporations and the public. But our purpose is greater than that. We pursue innovative ways to advance how electronic documents, information and payments are exchanged in the legal community to maximize law firm efficiency, productivity, risk mitigation and more.

Vision To connect the entire legal community for seamless electronic document, information, and payment exchange. Mission We are a premium legal services and technology company that automates the processing of legal documents for law firms. Values Accountability

Excellence

Integrity

Service

Teamwork

Join a winning team We’re a small company with a big vision and we’re always looking for talented people to add to our team. We’re seeking dedicated, driven people with a fierce work ethic and strong intellectual horsepower. In addition to our fast-paced, entrepreneurial environment, Rapid Legal offers competitive compensation, medical/dental/vision, 401k and other benefits.

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