Customer Service Representative
Portland, OR, United States
Jared Dean - State Farm Agency, located in Portland, OR is currently looking for a talented, caring, professional to join our team as a Customer Service Sales Representative. Insurance experience is not required, we will train the right person with the right skill set.
If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, you'll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience.
Responsibilities include but not limited to:
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
You will receive: Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
401k
Health
Gym membership reimbursement
Valuable experience
Growth potential/Opportunity for advancement within my office
Requirements Customer Service and Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Excellent communication skills - written, verbal and listening
Self-motivated
Detail oriented
Proactive in problem solving
Ability to work in a team environment
Ability to assess customer needs and conduct effective interviews
Ability to effectively relate to a customer
Property Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.