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Aspen Technology, Inc.
Bedford, MA, United States
Associate Technical Support Engineer page is loaded Associate Technical Support Engineer Apply locations Houston Medina, Minnesota Bedford, Massachusetts posted on Posted 30+ Days Ago job requisition id R4953 The driving force behind our success has always been the people of AspenTech. What drives us, is our aspirat
Job Source: Aspen Technology, Inc.Ansys
Waltham, MA, United States
Requisition #: 14192 Our Mission: Powering Innovation That Drives Human Advancement When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the
Job Source: AnsysWHOOP
Boston, MA, United States
At WHOOP, we're on a mission to unlock human performance. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is hiring a Technical Support Specialist to provide exceptional technical support to our end-users, ensuring seamless operations and user satisfaction. In this role, you
Job Source: WHOOPThermo Fisher Scientific
Tewksbury, MA, United States
Job Description Job Position Summary As a Technical Support Application Specialist, you will provide application consultation to all customers, internal and external. You will be expected to keep up to date with our technologies/applications and create a strong relationship with anyone requiring support. Utilizing different technologies and throu
Job Source: Thermo Fisher ScientificWHOOP
Boston, MA, United States
As a Technical Support Specialist II, you will play a key role in ensuring the seamless operation of our technical infrastructure and providing exceptional support to our end-users, thereby contributing to the overall efficiency and productivity of WHOOP. The Technical Support Specialist II will be responsible for providing technical support, over
Job Source: WHOOPWhoop, Inc
Boston, MA, United States
As a Technical Support Specialist II, you will play a key role in ensuring the seamless operation of our technical infrastructure and providing exceptional support to our end-users, thereby contributing to the overall efficiency and productivity of WHOOP. The Technical Support Specialist II will be responsible for providing technical support, overs
Job Source: Whoop, IncThermo Fisher Scientific
Tewksbury, MA, United States
Work Schedule Other Environmental Conditions Office Job Description Job Position Summary As a Technical Support Application Specialist, you will provide application consultation to all customers, internal and external. You will be expected to keep up to date with our technologies/applications and create a strong relationship with anyone requi
Job Source: Thermo Fisher ScientificConfluent
Boston
With Confluent, organizations can harness the full power of continuously flowing data to innovate and win in the modern digital world. We have a purpose that drives us to do better every day – we're creating an entirely new category within data infrastructure - data streaming. This technology will allow every organization to create experiences and
Job Source: ConfluentBoston, MA, United States
With Confluent, organizations can harness the full power of continuously flowing data to innovate and win in the modern digital world. We have a purpose that drives us to do better every day – we're creating an entirely new category within data infrastructure - data streaming. This technology will allow every organization to create experiences and use the power of data in ways that profoundly impact the way we all live. This impact is our purpose and drives us to do better every day.
One Confluent. One team. One Data Streaming Platform.
Data Connects Us.
About the Role:
Technical Support Engineers work at the intersection of our client services and engineering teams and drive customer success by helping identify and resolve critical business issues. In this role you will interact directly with our customers to provide software development and operations expertise, leveraging deep knowledge of best practices in the use of Apache Kafka, the broader Confluent Platform, as well as complementary systems. You will be hands-on in fixing issues seen by Confluent customers and contributing fixes back to the open source community. Throughout all of these interactions, you will build strong relationships with customers, ensuring exemplary support and timely resolution to customer requests.
What You Will Do:
Working with customers to resolve a wide range of issues with their Confluent deployments
Contributing to process development - we are a small team, so we are looking for people who want to help us lay the foundation for growing efficiently and with a best-in-class culture
Communicating with our core engineering team to provide real-time product feedback from the field
Improving product documentation and authoring knowledge base articles
Creating and reviewing product demos and internal tooling
Working closely with the team behind Apache Kafka!
What You Will Bring:
1+ years of related experience
Must be able to work PST timezone
Excitement in learning about streaming data and becoming a domain expert in Apache Kafka
Experience in diagnosing, reproducing, and resolving customer issues
Desire to make customers successful through direct interaction
Two out of these three:
Experience troubleshooting applications running on Linux (resource contention, network bottlenecks, etc.)
Operational knowledge of Java applications (jstack,jmap, etc.)
Experience with at least one mainstream distributed system (e.g. Kafka, Hadoop, Cassandra, etc.)
Come As You Are
At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.
At Confluent, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including work history, education, professional experience, and location. This position has an hourly estimated pay of $39 - $45 / hour. The actual pay may vary depending on your skills, qualifications, experience, and work location. In addition, Confluent offers a wide range of employee benefits. To learn more about our benefits click HERE (https://confluentbenefits.com/) .
Click HERE (https://www.confluent.io/legal/confluent-candidate-privacy-notice/) to review our Candidate Privacy Notice which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees.
#LI-Remote
Email Alert for Associate Technical Support Engineer II jobs in Boston, MA, United States
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