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Adtalem Global Education
Columbia, MD, United States
Company Description This position will work with three of Adtalem Global Education's institutions: American University of the Caribbean, Ross University School of Medicine and Ross University School of Veterinary Medicine. See brief bios on each below. American University of the Caribbean School of Medicine American University of the Caribbean S
Job Source: Adtalem Global EducationAdtalem Global Education Inc
Columbia, MD, United States
Company Description This position will work with three of Adtalem Global Education's institutions: American University of the Caribbean, Ross University School of Medicine and Ross University School of Veterinary Medicine. See brief bios on each below. American University of the Caribbean School of Medicine American University of the Caribbean S
Job Source: Adtalem Global Education IncRIVA Solutions
Bethesda, MD, United States
Description Location: Remote Terms: Full-time Clearance: Qualified candidates must be US citizens and able to obtain a minimum of a Public Trust clearance RESULTS. INNOVATION. VALUES. ACCOUNTABILITY. That's RIVA. Our employee-first approach has manifested a culture that attracts the best and brightest. By investing in people first, and providi
Job Source: RIVA SolutionsRIVA Solutions Inc.
Bethesda, MD, United States
Description Location: Remote Terms: Full-time Clearance: Qualified candidates must be US citizens and able to obtain a minimum of a Public Trust clearance RESULTS. INNOVATION. VALUES. ACCOUNTABILITY. That's RIVA. Our employee-first approach has manifested a culture that attracts the best and brightest. By investing in people first, and providi
Job Source: RIVA Solutions Inc.Systems Plus, Inc.
, MD, United States
Got the Government Contractor Blues? Looking for a company that cares and goes beyond just filling another contract billet? Well look no further! Experience this family oriented company who takes pride in you and will help you grow where your passions lie. Holding many Defense & Federal government contracts around the globe, with Systems Plus you h
Job Source: Systems Plus, Inc.npr
Washington, DC, United States
We are looking for an operational analyst with strong quantitative skills and a passion for supporting journalism in the public interest to work in collaboration with our content leadership team in assessing key strategic initiatives. This role supports the development of strategy and operational metrics across the content division. In this role,
Job Source: nprNPR
Washington, DC, United States
OVERVIEW A thriving, mission-driven multimedia organization, NPR produces award-winning news, information, and music programming in partnership with hundreds of independent public radio stations across the nation. The NPR audience values information, creativity, curiosity, and social responsibility - and our employees do too. We are innovators and
Job Source: NPRNPR
Washington, DC, United States
OVERVIEW A thriving, mission-driven multimedia organization, NPR produces award-winning news, information, and music programming in partnership with hundreds of independent public radio stations across the nation. The NPR audience values information, creativity, curiosity, and social responsibility - and our employees do too. We are innovators and
Job Source: NPRColumbia, MD, United States
Job Description
Opportunity at a Glance
The Content Management Analyst plays a pivotal role within the Training and Development function, shaping the knowledge and skills of our medical and veterinary school enrollment and admissions teams. This individual will create, refine, and manage engaging content that drives excellence in recruitment, interviewing, and document processing. Working closely with the Quality Assurance and Insights team, the Content Management Analyst will leverage data from across the applicant and student journey and feedback to continuously enhance training materials and drive performance improvement across our teams that impact enrollment outcomes.
Responsibilities
Knowledge Base Design and Refinement: Structure, develop, and maintain comprehensive knowledge bases tailored to the needs of admissions recruiters, interviewers, and document processing teams. Ensure content is clear, accessible, and optimized for integration with AI-supported tools.
Information Architecture: Design intuitive taxonomies, content hierarchies, and metadata structures that facilitate easy navigation and retrieval of information within training materials.
Data-Driven Content Optimization: Analyze call data, feedback, and performance metrics to identify areas for improvement. Refine content strategies based on data-driven insights to enhance the effectiveness of training programs.
User-Centered Design: Collaborate with subject matter experts (recruiters, interviewers, processors) and stakeholders to ensure training content aligns with their needs, fostering an engaging and intuitive learning experience.
Job Aid and Graphical Content Creation: Design and develop visually appealing and informative job aids, infographics, and other graphical content using tools like Figma to supplement training materials.
Strategic Content Development: Craft engaging text-based content, scripts, and potentially multimedia elements, specifically targeting the knowledge and skills required for successful recruitment, interviewing, and document processing.
Cross-Functional Collaboration: Work closely with the Quality Assurance and Insights team, instructional designers, and subject matter experts to ensure seamless integration of knowledge bases into broader training programs.
Best Practices: Stay abreast of emerging trends in information architecture, knowledge base design, adult learning principles, and AI-powered content delivery.
Performs other duties as assigned
Complies with all policies and standards
Qualifications:
Qualifications
Bachelor's Degree in Instructional Design, Information Science, or related field Required
3+ years experience in content development, instructional design, or a related field within a training and development or admissions context. Required
Expertise: Developing engaging training content, enhancing AI-supported systems through content management, and collaborating with quality assurance teams. Required
Proficiency with design tools such as Figma or similar software.
Proven track record of working with data and feedback to improve training outcomes.
Demonstrated experience designing and optimizing content for adult learners, preferably in the medical or veterinary field.
Technologies: Figma, Microsoft 365, Sharepoint (or similar content management systems), Learning Management Systems (LMS)
Skills: Information Architecture, Knowledge Base Management, Content Analysis, User Experience Design, Data Analysis, Cross-Functional Collaboration, ADA Compliance, WCAG Compliance
Rapid content development and agile methodologies.
Familiarity with medical or veterinary school admissions processes.
Experience with multimedia content creation (e.g., videos, interactive modules).
Additional Information
_In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $51962.00 and $93919.25. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.
Adtalem offers a robust suite of benefits including:_
Health, dental, vision, life and disability insurance
401k Retirement Program + 6% employer match
Participation in Adtalem’s Flexible Time Off (FTO) Policy
_12 Paid Holidays
For more information related to our benefits please visit: https://careers.adtalem.com/benefits. _
Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation
Qualifications
* Bachelor's Degree in Instructional Design, Information Science, or related field Required
* 3+ years experience in content development, instructional design, or a related field within a training and development or admissions context. Required
* Expertise: Developing engaging training content, enhancing AI-supported systems through content management, and collaborating with quality assurance teams. Required
* Proficiency with design tools such as Figma or similar software.
* Proven track record of working with data and feedback to improve training outcomes.
* Demonstrated experience designing and optimizing content for adult learners, preferably in the medical or veterinary field.
* Technologies: Figma, Microsoft 365, Sharepoint (or similar content management systems), Learning Management Systems (LMS)
* Skills: Information Architecture, Knowledge Base Management, Content Analysis, User Experience Design, Data Analysis, Cross-Functional Collaboration, ADA Compliance, WCAG Compliance
* Rapid content development and agile methodologies.
* Familiarity with medical or veterinary school admissions processes.
* Experience with multimedia content creation (e.g., videos, interactive modules).
Additional Information
_In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $51962.00 and $93919.25. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.
Adtalem offers a robust suite of benefits including:_
* _Health, dental, vision, life and disability insurance_
* _401k Retirement Program + 6% employer match_
* _Participation in Adtalem’s Flexible Time Off (FTO) Policy_
* _12 Paid Holidays
For more information related to our benefits please visit: https://careers.adtalem.com/benefits. _
Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation
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Email Alert for Content Management Analyst jobs in Columbia, MD, United States
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Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.