Program Manager, Payment Risk

San Diego, CA, United States

Description

Amazon Games is seeking a talented and experienced Localization Program Manager to help manage the translation of our ambitious games portfolio. We want customers around the world to have immersive and exciting gaming experiences in their preferred languages, no matter their country or locale. We want our translations to be as good as or better than the original source! This requires us to think globally from the start and to put processes in place that enable creative, high-quality localization at scale. This is an impactful role with the opportunity to manage the localization processes of multiple titles and to help shape the direction of Amazon Games localization.

Amazon is all in on games. We believe games will become the number one form of entertainment on Earth and be defined by their ability to deeply engage communities of fans inside and outside of the playing experience. We believe the evolution that began with arcade communities a quarter at a time and grew to the live streams and eSports of today, will continue to a future in which fans are creators, players are celebrities, and games are a global cultural touchstone that cuts across age, gender and nationality. Games have the power to connect communities at a massive scale. This role will empower game studios to confidently and continually release high-quality products that delight customers worldwide.

A day in the life

The Localization PM will work closely with producers, game designers, writers and engineers across multiple game studios from project inception to launch, provide direction on globalization best practices, and manage the translation, testing, and release of localized game content and live service updates across multiple territories. Working upstream, the Localization PM will help ensure that source content production processes, schedules and execution plans are designed to enable efficient and successful simultaneous global release in multiple languages.

About the team

The Localization Team owns the translation of all in-game and game-related assets for Amazon Games. We work with internal and external game developers to publish their titles globally and ensure they connect with a local audience. As part of the larger Operations team within Amazon Games, the Localization Teams works closely with teams such as Marketing, Player Support, and Release Management to ensure the timely delivery of localized assets that enable games-as-a-service to be enjoyed worldwide.

We are open to hiring candidates to work out of one of the following locations:

Irvine, CA, USA | San Diego, CA, USA | Seattle, WA, USA

Basic Qualifications

- 3+ years of product management experience

- Experience managing technical products or online services

- Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services

- 3+ years of experience as a Localization Program Manager or Producer

- Korean-language competency, especially around the domain of online games

- Experience with modern game development, localization, and publishing practices

- Experience with modern internationalization tools, techniques and processes

- Excellent communicator able to influence different groups to achieve business goals

- Understanding of the unique challenges of localizing and publishing massively-multiplayer online games and games-as-a-service

Preferred Qualifications

- Familiarity with one or more non-English languages

- Passion for creative translation that speaks to gamers

- Ability to juggle multiple competing projects simultaneously

- Deep understanding of the business of games and online entertainment

- Willingness to continually improve the effectiveness and quality of processes

- Ability to communicate with and influence technical and non-technical stakeholders to achieve cross-team goals

- Experience working with enterprise-level Translation Management Systems such as memoQ (preferred), Trados, or XLOC

- Experience working in Jira and Confluence

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,700/year in our lowest geographic market up to $179,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

#J-18808-Ljbffr