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AutoZone
, OH, United States
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Job Source: AutoZoneAcloche Staffing
Columbus, OH, United States
Job Description Position Title: Intake Specialist Position Reports to: Front Office Coordinator Position Summary: This position is full time Intake Specialist position that rotates through multiple office operations positions to support the practice. The primary responsibility of this role is to provide excellent service to our patients on the ph
Job Source: Acloche StaffingDream an Blessing Consulting LLC
Columbus, OH, United States
Job Title: Intake Specialist Job Summary: We are seeking a highly organized and detail-oriented Intake Specialist to join our team. The Intake Specialist will play a critical role in our organization by overseeing the intake process for new clients and ensuring all required information is accurately collected and documented. The ideal candidate s
Job Source: Dream an Blessing Consulting LLCNavient
Columbus, OH, United States
**Earnest’s mission is to make higher education accessible and affordable for everyone.** We empower past, present, and soon-to-be students to maximize their financial futures through thoughtful guidance and impactful products. We build tools that help people feel in control of their financial future, including: + **Private student loans** - low ra
Job Source: NavientOhio State Legal Services Association
Columbus, OH, United States
Legal Aid of Southeast and Central Ohio (LASCO)'s mission is to provide civil legal aid and advocacy to overcome unfairness and injustice, reduce poverty, and increase opportunity. LASCO is the new name for two long-standing legal aid programs, The Legal Aid Society of Columbus and Southeastern Ohio Legal Services, which merged in January 2024. The
Job Source: Ohio State Legal Services AssociationNetJets
Columbus, OH, United States
Purpose of Position The Manager, Contact Center Services is responsible for leading a team of Supervisors, Engineers, and technicians to ensure high quality project implementation, administration, documentation, and maintenance of the Contact Center and Telephony Platforms at NetJets. The Manager, Contact Center Services, is responsible for end to
Job Source: NetJetsMcKesson’s Corporate
Columbus, OH, United States
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Job Source: McKesson’s CorporateMcKesson Corporation
Columbus, OH, United States
About The Team CoverMyMeds is seeking an experienced leader to join our organization as the Director of Business Systems supporting our high-volume contact center. Together with our various business units, the work our team does ultimately helps get more people the medicine they need to live healthier lives. What You'll Do As the Director of Bus
Job Source: McKesson CorporationColumbus, OH, United States
Leading and innovative plaintiff's trial law firm is looking for an experienced and charismatic Intake Specialist to join their operations call center team. The Intake Specialist must be experienced in client relations and must understand the key role that they play in being the first person that clients will speak with when calling in. They will be responsible for making clients feel immediately comfortable and helping to kickstart their positive experience while understanding that this initial interaction sets the tone for the client's entire visit and is crucial to the firm's success.
In addition to being an intake agent, the specialist will act as active manager when the Contact Center Supervisor is away. This position helps train and support other agents on the team. The position is onsite at the operations center in Columbus, Ohio and is full time, 8 hours per day (weekend availability & evening availability).
Job duties and responsibilities:
gather information from new and prospective clients that may include medical history, criminal history, event reports and investigation findings
record the client's history and why they are seeking legal services
reassure clients who are confused, hurt or scared and asks thoughtful questions to gain as much relevant legal information as possible
Ensure forms have the proper signatures and that they're filled out correctly
Help train and support other agents on the team when needed
Keep all information confidential
Coordinate schedules and appointments
Obtain insurance or billing information
Process paperwork
Answer incoming inquires via phone, fax or email while taking note of important information
Follow up with clients and sharing vital information
Qualification and Experience: Must have a high school diploma and/or GED
Must have legal experience, customer service, contact center experience or related field experience
Must have exceptional people skills and enjoy meeting and talking on the phones
Must have excellent customer service skills
Must have excellent oral and written communication skills
Must have excellent computer skills
Must have excellent attention to detail
Must have good temperament and a high standard of ethics
Benefits: Health Insurance
Paid time off
Legal Intake Specialist - Contact Center (99) jobs in Columbus, OH, United States
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