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EH Automotive Group
morrow, GA, United States
Job Description Job Description Job Description: Heritage Cadillac is looking for an experienced Automotive Service Advisor / Service Writer / Service Consultant If you believe Customer Service is a true craft -- one built on charisma, communication and thorough product knowledge - we want to talk to you! As a Service Advisor you will be respo
Job Source: EH Automotive GroupHeritage Volkswagen
Union City, GA, United States
Job Description Job Description Job Description: Infiniti of South Atlanta is hiring experienced service writers for our busy service department! PREVIOUS DEALERSHIP EXPERIENCE IS REQUIRED We have a well established, hands-on management team to help you grow & succeed all while earning the pay you deserve. Keep reading to see how you can join ou
Job Source: Heritage VolkswagenMeineke Car Care Center - Marietta 2899
Marietta, GA, United States
Job Description Job Description As an Automotive Service Advisor, you are the person that our customers look to when they need help with their vehicle. You are the person that our customers see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our customers. Servic
Job Source: Meineke Car Care Center - Marietta 2899Mikerezinissan
Atlanta, GA, United States
We are looking for the Best of the Best. We are willing, prepared, and payingTOP wages for personnel that can produce top sales while maintaining top customer satisfaction. We havesuper aggressive pay plans with great benefits (all benefits start after 60 days/2 calendar months). Our HUGEair conditioned facility is only 4.5 years old. We have ALL t
Job Source: MikerezinissanMike Rezi Nissan Atlanta
Atlanta, GA, United States
Job Description Job Description We are looking for the Best of the Best. We are willing, prepared, and paying TOP wages for personnel that can produce top sales while maintaining top customer satisfaction. We have super aggressive pay plans with great benefits (all benefits start after 60 days/2 calendar months). Our HUGE air conditioned facili
Job Source: Mike Rezi Nissan AtlantaMeineke - 304
Fairburn, GA, United States
Our Meineke Car Care Center is an independently owned and operated automotive repair franchise. We currently have an opening for an Automotive Service Advisor in all of our locations. We pride ourselves on outstanding service and a heavy focus on the shop environment for our employees. We’re looking to bring on new Automotive Service Advisors who
Job Source: Meineke - 304D.W. CAMPBELL, INC.
Atlanta, GA, United States
Position Title: Automotive Service Advisor Job Purpose: As the Automotive Service Advisor, you will be responsible for serving customers by listening to their concerns, scheduling appointments, and providing them with accurate estimates and recommendations on automotive repairs and maintenance services. Job Duties and Responsibilities: • Listen
Job Source: D.W. CAMPBELL, INC.Rbm of Atlanta Inc
Atlanta, GA, United States
RBM OF ATLANTA MERCEDES-BENZ RBM of Atlanta is a privately owned and family operated Mercedes-Benz dealership with a focus on taking excellent care of our employees which allows us to take amazing care of our clients. We were awarded “Best of the Best” from Mercedes-Benz - Georgia's only 6 time winner. We are also recognized as a J.D Power Dealer o
Job Source: Rbm of Atlanta IncAtlanta, GA, United States
Job DescriptionJob Description
At Rocco’s European Garage, Service Advisors are the first and last point of contact with the customer. They work directly with the technician(s) to ensure the customer and his/her vehicle’s needs are met in an accurate and timely manner. They are responsible for scheduling appointments, maintaining an effective yet manageable schedule, preparing estimates for customers, and ordering parts as required. The Service Advisor role requires professionalism, organization, and attention to detail.
Responsibilities & Duties for Service Advisor
• Greet customers and offer excellent customer service from intake to release of their vehicles.
• Translate customer-reported problems to actionable work orders for technicians to complete.
• Ability to interpret technician skill level and assign work accordingly.
• Use technician findings to build estimates to review with customers and sell the appropriate work.
• Sourcing & ordering the required parts and assigning to technician.
• Initiating returns when necessary within appropriate timeframe.
• Maintaining organized parts area.
• Ensure that automotive work provided to customers meets company quality standards.
• Invoice and collect payment from customers for services rendered.
• Handle and resolve customer complaints professionally, asking for manager assistance when needed.
• Maintain customer records and enter data into shop management software.
Qualifications for Service Advisor
• General knowledge and experience of automotive products, repairs and parts, preferably for European makes & models.
• Strong communication skills and the ability to translate customer needs to workable technician orders.
• Proper grammar in writing and speech.
• Proficient computer skills.
• Organizational skills including the ability to schedule appointments, manage workflow, meet with customers and ensure that work is done properly.
• Exceptional customer service skills.
• Basic mathematics skills to prepare and process bills and customer payment.
• Ability to communicate the required services/repairs on the customer’s level of understanding.
• Self-initiated continued education is advised.
Company DescriptionRocco's European Garage is a full service European automotive repair facillity, we strive to be the dealership alternative.Company DescriptionRocco's European Garage is a full service European automotive repair facillity, we strive to be the dealership alternative.
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Automotive Service Advisor jobs in Atlanta, GA, United States
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