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Forhyre
Downers Grove
Job Description Job Description We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem
Job Source: ForhyreInteractive Brokers
Chicago, IL, United States
About INTERACTIVE BROKERS! This is a hybrid role (three days in the office/two days remote). Interactive Brokers Group is at the forefront of trading innovation, starting with the invention of the first floor-based, handheld computer in 1983. We pride ourselves on being primarily a technology company. We continue to challenge the status quo and p
Job Source: Interactive BrokersInteractive Brokers
Chicago, IL, United States
About INTERACTIVE BROKERS! This is a hybrid role (three days in the office/two days remote). Interactive Brokers Group is at the forefront of trading innovation, starting with the invention of the first floor-based, handheld computer in 1983. We pride ourselves on being primarily a technology company. We continue to challenge the status quo and p
Job Source: Interactive BrokersInteractive Brokers Group, Inc.
Chicago, IL, United States
About INTERACTIVE BROKERS! This is a hybrid role (three days in the office/two days remote). Interactive Brokers Group is at the forefront of trading innovation , starting with the invention of the first floor-based, handheld computer in 1983. We pride ourselves on being primarily a technology company. We continue to challenge the status quo
Job Source: Interactive Brokers Group, Inc.Bayone
Chicago, IL, United States
JOB DESCRIPTION This is what you'll do: • Desktop imaging - New machine setup, PC refreshes, and Hardware replacements • Provide Level 2 IT Support for all employees (onsite and remote) - Technology and Applications troubleshooting/repair/resolution for all endpoints (laptops, desktops, kiosk machines, and mobiles/tablets) • Provide occasional leve
Job Source: BayoneWitherite Law Group
Chicago, IL, United States
Job Details KDC - Chicago - Chicago, IL Full Time Description Witherite Law Group is a personal injury law firm specializing in motor vehicle accidents. Our vision is to improve the life of each person we serve. Whether it is for our employees, our clients, or our community, WLG puts people first, provides unmatched expertise,
Job Source: Witherite Law GroupForhyre
Downers Grove
Job Description Job Description We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem
Job Source: ForhyreMotion Recruitment
Chicago, IL, United States
Job Description We're searching for a skilled IT Support Engineer to join our Chicago office, delivering top-tier technical assistance to our legal professionals. This full-time, on-site role requires expertise in Windows systems, audiovisual equipment, and office hardware. Our firm serves a diverse clientele, from emerging startups to Fortune 500
Job Source: Motion RecruitmentDowners Grove, IL, United States
Global Leader in Turnkey, Integration, Supply Chain, Field Deployment & Support Services. Iron Is Not Just A Great Place to Work... but a Place to do Great Work! Let’s Work Together and Explore Opportunities
Join a success-oriented, talented team of individuals
Get best of training, compensation and benefit packages
Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution.
Manage IMAC and desk side support services.
Manage hard and soft break fix services for laptops and desktops.
Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of Desktop Devices using appropriate tools).
Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, including, but not limited to, patch updates, hardware replacements, and spares provided by vendor.
Analyze Service Desk calls for Desktop Devices and incident data to identify and advice Customer of any potential user training requirement and automation.
Ensure that each Desktop Device is installed with the appropriate Desktop image.
Manage Desktop Devices (hardware and software) incidents through to resolution.
Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements
Provide VIP support for desk-side issues per contract and be point of contact at the site for all IT related issues if no other IT support team is available, like for MI calls.
Tech should be fully vaccinated
Responsibilities: Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution.
Manage IMAC and desk side support services.
Manage hard and soft break fix services for laptops and desktops.
Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of Desktop Devices using appropriate tools).
Support, Manage, Optimize and Maintain the configuration and installation of the Desktop, including, but not limited to, patch updates, hardware replacements, and spares provided by vendor.
Analyze Service Desk calls for Desktop Devices and incident data to identify and advice Customer of any potential user training requirement and automation.
Ensure that each Desktop Device is installed with the appropriate Desktop image.
Manage Desktop Devices (hardware and software) incidents through to resolution.
Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements
Provide VIP support for desk-side issues per contract and be point of contact at the site for all IT related issues if no other IT support team is available, like for MI calls.
Tech should be fully vaccinated
Requirements: Knowledge and experience on windows 7 OS
Good to have – knowledge in AD and smart hands and feet support.
Good to have – knowledge and experience of supporting MAC devices and tablets
Experience with a service management tool – ServiceNow)
Should have good expertise on EUC tools, remote support tools, MS office and outlook.
It is preferable to have a good understanding of Lync, VPN, and mobile device support.
Should be aware of ITIL process of Incident, Change, Problem, Service Request and related activities like spare and buffer stock management
Associate degree (A.A.) or equivalent from three-year College or technical school with an emphasis in electronics required; Bachelor's Degree preferred.
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Email Alert for Desktop Support Engineer L1 jobs in Downers Grove, IL, United States
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