Seasonal Part-time Order Processing and Fulfillment
New York, NY, United States
Overview:
This part-time position is responsible for performing a range of daily Order Management tasks that ensure timely, accurate processing of orders and organization of the stockroom. This role also assists in sales and merchandising in the store.
What We Stand For?
Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only national retailer solely devoted to the category. We provide creative, multifunctional, customizable storage and organization solutions that help our customers save time, save space and improve the quality of their lives. We foster a culture built around our Foundation Principles, which define how we approach our relationships with our employees, vendors, customers and communities and influence every aspect of our business.
Responsibilities:
In Order Management, you are
Partnering with the Managers on ensuring that Order Management is evaluated each day to meet the demand for Curbside Pick Up and Local Delivery
Supporting the Managers in executing all daily tasks ensuring that all orders are completed on time
Communicating and following up with customers on issues regarding their orders, all the way through resolution
Managing the stockroom to ensure it is organized and well-maintained to support visual and selling efforts of the store
Adhering to the time expectations established for the role, performing tasks with accuracy and timeliness, while exhibiting pace and attention to detail
Perform daily locations audits on Customers Orders
Executing changes to Staging Locations and Elfa Pull Sequence
Reviewing and taking timely action on the Product Not Arriving as Expected Report
Identifying and helping to develop a strong, efficient order processing team that contributes to a positive customer experience with Curbside Pickup and Local Delivery
In Sales, you are
Engaging in thoughtful conversations with customers while maintaining the visual appearance of the store.
Coaching employees on selling, merchandising and inventory awareness.
Leading the salesfloor in partnership with Managers.
Designing custom spaces.
Engaging with customers at the register, offering product information and sharing promotions as a brand ambassador.
Keeping pace with customers, balancing multiple priorities and using good judgment to manage time.
In Merchandising, you are
Coordinating ongoing visual maintenance, merchandise processing and campaign set-ups
Organizing and ensuring we have a well-merchandised store.
Presenting products, unloading trucks, lifting boxes, climbing ladders and cleaning the store.
Working with a great team, surrounded by lively music, resulting in a huge sense of accomplishment.
The Benefits of Working Here
Our benefits exemplify our commitment to ensuring employees and their families are well taken care of, safe and secure.? Some of our benefits include:
Competitive Pay - Starting at $17.00 - $19.00 / hour
Medical/Dental/Vision Plans
Discount: 50% on Elfa, 40% on Merchandise and Gift Cards, 25% on Avera and 20% on Preston
Paid Time Off plus Holidays
401(k) plan & Company Match
Employee First Fund: providing grants to employees experiencing unforeseen emergencies
Qualifications: Inventory experience
Strong computer skills
You love to engage with people . Youre the person who strikes up a conversation and makes a connection.
You are passionate about connecting with customers and your team to provide clear, concise, compassionate communication.
People say you have a heart for service . You love to sell . For you, its about learning what a customer truly needs and offering suggestions.
You are always learning ! You are eager to learn how technology and selling work together to provide an exceptional customer experience.
You take pride in your work . Its your store!
You love checklists. You like to stay busy , balance priorities and utilize your organizational skills .
You understand retail is an ever-changing industry and remain flexible with your schedule.
You want to delight the people around you and cant wait to share that at The Container Store!
You are at least 18 years of age.
The Container Store promotes a smoke-free, drug-free environment.
We are proud to be an Equal Opportunity Employer and comply with the
Americans with Disabilities Act
Stores Physical Requirements
State Specific Notices