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Orange Grove Inn
Tustin, CA, United States
Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive c
Job Source: Orange Grove InnCommon Thread Hotels
Laguna Beach, CA, United States
Description Welcome and register hotel guests explaining the accommodations and establishing credit or method of payment. Check guests out of the hotel, preparing and explaining the bill. Respond to a wide variety of guest requests by accurately assessing their needs adding personal recommendations and touches to achieve maximum customer satisfacti
Job Source: Common Thread HotelsSage Hospitality
Irvine, CA, United States
Why us?: The Embassy Suites Irvine Orange County Airport is in the heart of Orange County best known for our proximity to the Orange County Airport. Honoring the Southern California lifestyle, we are center to attractions like OC Great Park, Newport & Laguna Beach and Disneyland & California Adventure Parks! We pride ourselves on being committed t
Job Source: Sage HospitalityWincomehospitality
Anaheim, CA, United States
Posted October 11, 2021 > DISCOVER WHAT IT MEANS TO RISE! At The Westin Anaheim Resort, discover a place where youre given a choice to not just get up and go to work, but to RISE. To work together to enhance the well-being of our guests and our communities. Apply today. ** Front Desk Agent** **GENERAL DESCRIPTION**: Responsible for processing all g
Job Source: WincomehospitalityAimbridge Hospitality
Norwalk, CA, United States
Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive cou
Job Source: Aimbridge HospitalitySage Hospitality Group, LLC
Irvine, CA, United States
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest co Front Desk, Agent, High School, Reservations, Customer Service, Hotel
Job Source: Sage Hospitality Group, LLCHomewood Suites & Hampton Irvine
Lake forest, CA, United States
A Front Desk Agent is responsible for greeting and registering guests and checking them out of the hotel. This is part of the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Front Desk Agent, you would be responsible for greeting and registering guests and checking guests out
Job Source: Homewood Suites & Hampton IrvineAimbridge Hospitality
Dana Point
Job Summary Hotel Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attenti
Job Source: Aimbridge HospitalityCosta Mesa, CA, United States
** Front Desk Agent**
** Avenue of the Arts Costa Mesa, a Tribute Portfolio HotelCosta Mesa, CA**
Posted January 4, 2022
** Front Desk Agent**
The ideal Front Desk Agent candidate will have some previous Front Desk Agent experience, exceptional communication skills, and enjoy working in a fast-paced environment. We are looking for positive, upbeat individuals who can deliver total guest satisfaction.
**Job Requirements**
* Checking guests in and out of the hotel in an efficient, courteous and professional manner
* Ensuring that special requests are noted and fulfilled
* Communicating with all departments regarding in house VIPs and any special requests/needs
* Promoting and selling special hotel programs, special rate packages and upgrades when appropriate
* Interacting with team members in a professional manner, assisting other departments with necessary information
* Answering the telephone in a professional manner and assisting guests with any questions, directions, etc.
* Managing and resolving guest complaints and compliments in a professional and courteous manner
* Listening and responding to guest inquiries using a positive, clear speaking voice
* Maintaining an up to date working knowledge of all property amenities as well as any special events
* High school degree or equivalent
* Strong computer skills
* Pleasant telephone demeanor
* Opera/Fidelio experience preferred
* Ability to handle stressful situations in a calm, professional manner
* Must have the ability to communicate clearly and directly with guests using a positive, clear speaking voice
* Must have the ability to work a varied schedule that may include evenings, weekends, and holidays
**Physical Requirements**
* Ability to stand for entire shift
* Ability to type, standing upright for entire shift.
* Heavy work- Exerting up to 100 lbs of force occasionally, and/or 50 lbs of force frequently and/or up to 20 lbs of force constantly to lift, carry, push, pull, or otherwise move objects
* Must arrive to work well groomed, with pristine hygiene, and professional attire
**Mental Requirements**
* Must be able to convey information and ideas clearly
* Must be able to evaluate and select among alternative courses of action quickly and accurately
* Must work well in stressful, high pressure situations
* Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
* Must be at listening to, understanding, and clarifying issues raised by co-workers and guests
* Must be able to work and understand financial information and data, and basic arithmetic functions
* Must maintain composure and objectivity under pressure
Note this is only outline of responsibilities and can be changed and updated at any time and without notice at the discretion of the direct supervisor or executive management team
**EOE/M/F/D/V/SO**
**We participate in E-Verify**
** Avenue of the Arts Costa Mesa, a Tribute Portfolio Hotel**
238 Room Hotel
**AVENUE OF THE ARTS COSTA MESA, A TRIBUTE PORTFOLIO HOTEL**
As a Tribute Portfolio hotel, we break beyond the typical hotel experience with eclectic arts-inspired design, inventive culinary creations and an ideal location in the Theater and Arts District close to fashion-hub South Coast Plaza. We celebrate the very best in human expression. And by doing so, create the perfect space to be the very best expression of yourself. Beyond captivating design, enjoy social scenes and sincere service dedicated to helping you make the most of every moment.
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Email Alert for Front Desk Agent jobs in Costa Mesa, CA, United States
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