Security Analyst L2

Palo Alto, CA, United States

Security (Information & Communication Technology)

Full time

Add expected salary to your profile for insights

As Architects of Change, Logicalis' focus is to design, support and execute clients' digital transformation by uniting their vision with their technology expertise and industry insights. The company, through its deep understanding of key IT industry drivers such as security, cloud, data management and IoT, can address customer priorities such as revenue growth and business, operational efficiency, innovation, risk and compliance, data governance and sustainability.

We strengthen our purpose: to design, support, and execute our customers' digital transformation by converging their vision with our technological expertise and knowledge of the industry. The brand refresh underpins both the evolution of Logicalis’ positioning as well as our strategic vision for growth.

The role is part of our Global SOC team, tasked to deliver Managed Security Services (MSS) and help customers achieve its business goals & objectives by re-imagining cybersecurity as one of its business enabler. The role reports to SOC vertical based in Singapore.

It is great opportunity to put your past experiences in building a world class SOC and address cybersecurity challenges of organizations in the region. It provides exposure to wide variety of security technologies, and provides opportunity for the candidate to pioneer in developing SOC and build new MSS offerings.

Accountabilities:

• Work in 24x7 shift environment to handle security incidents and provide level two (L2) support during analysis & investigations to identify the root cause.

• Provide detailed remediation recommendation to customers for the incidents within agreed SLAs, and if required assist them during remediation implementation.

• Execute SOC playbooks, knowledge base to minimize the security incident impact and perform detailed investigation on the infected assets.

• Escalate critical incidents to 3rd level support team, for further analysis & investigations, and demonstrate excellent collaboration skills for timely resolution to minimize impact to customers.

• Review 3rd party threat intel feeds and integrate them into MSS platforms to provide value to our customers.

• Prepare SOC monthly reports, which includes customization based on business requirements and present them to customers during monthly meetings, highlighting risks and mitigation plans.

• Enable regional L1 Security Analysts to deliver seamless L1 support by developing SOC playbooks, relevant and sufficient knowledge base.

The Individual and their Experience:

• Candidate should have at least 3 years of experience working in SOC and MSS environments, with a Bachelor’s degree in Computer Science/IT/Information security.

• Excellent hands-on experience on incident analysis using SIEM platforms such as Microsoft Sentinel, IBM QRadar.

• Hands on experience on any Endpoint Protection (EPP) or Endpoint Detection Response (EDR) technologies. Preferred if Microsoft Defender, CrowdStrike.

• Exposure to firewall technologies such as Cisco, Palo Alto, Checkpoint, Fortinet.

• Good understanding of WIN, LINUX environments and well versed with basic LINUX commands and troubleshooting, with a proven Unix (Solaris, Linux, BSD) experience.

• Knowledge on any shell scripting language, and to apply them to automate mundane operations tasks.

• Candidate should have at least one cybersecurity industry certification such as CEH, CHFI.

• Good understanding of basic network concepts and advantage if exposure to cloud technologies.

• Lateral thinking combined with excellent troubleshooting skills, preferably with experience following ITIL standards

Logicalis Asia Pacific MSC is a division of the Logicalis Group, an international IT Solutions Integrator who employs 6,500+ staff, across 65 locations worldwide. Logicalis Asia Pacific MSC is the formation of powerhouse organisations, Thomas Duryea Consulting and Logicalis Australia. Collectively, the integrated organisation has a proud 19-year heritage in solution integration and is widely recognised as one of Australia’s leading professional services, managed services and ICT companies.

With operations in Melbourne, Sydney, Brisbane and a Global Service Centre (GSC) in Cyberjaya, Malaysia, Logicalis Australia maintains strong partnerships with technology leaders such as Cisco, Microsoft, HP, IBM, CA Technologies, NetApp, VMware and ServiceNow.

Our vision is simple – to make technology an asset for businesses, not a problem. We believe in making our complex, fast-changing world a simpler, more inspiring place to live, work and grow. We see ourselves as the ‘architects of change’ and, like all good architects, we design a wide variety of projects.

Statement of Posting

Logicalis Asia Pacific is an Equal Employment Opportunity employer. Qualified applicants will be considered for employment without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status or disability status. Recruitment agencies may not submit resumes/CVs through this website, LinkedIn, job boards or directly to managers. Logicalis Asia Pacific will not accept any unsolicited agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with Logicalis Asia Pacific

Logicalis Asia Pacific MSC is a division of the Logicalis Group, an international IT Solutions Integrator who employs 6,500+ staff, across 65 locations worldwide. Logicalis Asia Pacific MSC is the formation of powerhouse organisations, Thomas Duryea Consulting and Logicalis Australia. Collectively, the integrated organisation has a proud 19-year heritage in solution integration and is widely recognised as one of Australia’s leading professional services, managed services and ICT companies.

With operations in Melbourne, Sydney, Brisbane and a Global Service Centre (GSC) in Cyberjaya, Malaysia, Logicalis Australia maintains strong partnerships with technology leaders such as Cisco, Microsoft, HP, IBM, CA Technologies, NetApp, VMware and ServiceNow.

Our vision is simple – to make technology an asset for businesses, not a problem. We believe in making our complex, fast-changing world a simpler, more inspiring place to live, work and grow. We see ourselves as the ‘architects of change’ and, like all good architects, we design a wide variety of projects.

Statement of Posting

Logicalis Asia Pacific is an Equal Employment Opportunity employer. Qualified applicants will be considered for employment without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status or disability status. Recruitment agencies may not submit resumes/CVs through this website, LinkedIn, job boards or directly to managers. Logicalis Asia Pacific will not accept any unsolicited agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with Logicalis Asia Pacific

This job ad has not been subjected to our hirer verification process. Proceed cautiously and do your own checks before providing any personal information.

Researching careers? Find all the information and tips you need on career advice.

#J-18808-Ljbffr