Quality Specialist
Los Angeles, CA, United States
OmniOn Power currently has a Quality Specialist opportunity available.
This role will be 100% remote and the preferred location is Los Angeles, California.
This role will report to the Services Quality Leader.
As the Quality Specialist, you will:
Promote, support and expand the Services Quality Management System (QMS) to accelerate the rate of operational improvement, resulting in cost savings within the operation.
Interpret industry customer standards and follow up with execution in the deployment of services. Assists with the creation and implementation of, and ensures conformance with, instructions, guidelines, and procedures to drive standardization and consistent execution in delivery of customer requirements.
Establish and implement QMS priorities and targets in cooperation with functional team members across all functions within the local operation, monitors progress and supports actions on deviations from targets.
Trains and coaches local teams in the standard quality improvement approach to develop organization capability to continuously improve business practices and performance.
Conducts benchmarking and best practice spreading within the operations to embed a culture of excellence in operational performance.
Assists with the analysis and communication of customer perceptions to guide the local improvement actions toward greater customer satisfaction.
Travels 60%, as required.
ELIGIBILTY REQUIREMENTS: OmniOn Power will only employ those who are legally authorized to work in the United States for this opening. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
Basic Qualifications:
Bachelor’s degree or 10-years of field experience
DC Power Installation experience
Knowledge of Engineering requirements of DC Power products
Five years of experience in telecommunications, Datacenter or Industrial Segments
Understanding of TELCO quality requirements.
Desired Characteristics
Strong communication skills with varying levels of the organization.
Master Electrician
Experience in the use of computer-based management and administrative tools (i.e. MS Office, SFDC, Workfront, etc).
#J-18808-Ljbffr