Sales Development Representative

Mill Valley, CA, United States

Sales Development Representative - Mill Valley, CA Area Sales Development Representatives are part of a purpose-driven team that provides an extraordinary product and has an extraordinary impact in customers’ lives. Based in or near Marin County, California, this role will be responsible for identifying and sourcing new qualified sales opportunities for the Account Executive team. This role is one of the first touch points for prospects and has the opportunity to set the tone for the sales cycle following. A successful candidate will schedule product demonstrations between the prospect and the Account Executive and assist the Account Executive with closing the deal through detailed discovery calls and notes that identify key areas of opportunities. Please note this is a hybrid role, with in-office expectations 2 days/week in our Marin County, California WeWork office.

As a Sales Development Representative, you will: Source and identify qualified opportunities through high volume targeted outbound/inbound efforts (focus will depend on experience and company needs)

Work closely and collaboratively with Sales Leadership to develop and implement appropriate prospect communication plans

Ensuring all potential customers are followed up with, rescheduled, and owning the process until demonstrations are completed by Sales Account Executives

Generate and maintain expert knowledge of the Shopmonkey Product, the automotive services industry, competition, market happenings and trends

Oversee that our CRM is being utilized and managed effectively

Meet and exceed daily KPI’s and monthly quota

Help coach and provide light training of new Sales Development Representatives as you grow

To be successful in this role, you'll need: Ability and willingness to be a team player by collaborating and leading by example

Highly intelligent, passionate, with tenacious work ethic and desire to be a top performer

An honest and genuine approach to helping potential customers

Resourceful and adaptable to change and feedback that is given

Ability to handle objections and proactively address potential roadblocks and/or issues

Strong interpersonal skills and friendly professional demeanor on the phone

Ability to articulate product value proposition with any level of detail or brevity

Bachelor's degree preferred

Prefer successful sales experience in a B2B SaaS environment

Desire to grow within our organization

This full-time position is compensated at $21.63/hour with an uncapped commission target of $25,000 annually. This position is also eligible for equity and standard company benefits.

Why Shopmonkey?  Shopmonkey has become an amazing environment where employees feel that they are valued as people, and not just worker bees. To ensure that our team thrives, we invest in the following perks ( benefits below are mainly for U.S. based, full-time employees)  Other benefits vary upon location outside the United States, and employment status): Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date

Short term and long term disability

Employee assistance program

Reimbursement for a personal health and wellness membership

Generous parental leave

401(k) available upon hire

11 paid holidays

Flexible time off - take the time off you need!

Matching donations for approved charitable organizations

Personal & Professional Development  Weekly internal product & company training sessions

Monthly events & education activities focused on DEIB, personal and/or professional development

Individual career progression plans and leadership/management training

The U.S. is the second largest passenger vehicle market with more than 260 million registered passenger vehicles, and the global car repair market is estimated to be worth more than $500B. Shopmonkey aims to change the status quo and enable auto shops to become more efficient and give their customers a more delightful experience. About Shopmonkey Shopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy-to-use platform.  Headquartered in Silicon Valley and trusted by more than 3,500+ auto shops across the U.S. and Canada, Shopmonkey aims to change the status quo of the global car repair market, estimated to be worth more than $500B. In 2021 Shopmonkey raised a $75 million Series C, supported by top-tier Silicon Valley venture capital firms Bessemer Venture Partners, Index Ventures, Headline, I2BF, and ICONIQ Growth.  In 2022, Shopmonkey was named  #4 on Forbes' annual ranking of America's Best Startup Employers list (and #1 in Business Products & Software Services).

Shopmonkey was once again named as one of America's Best Startup Employers by Forbes in  2023 and 2024 . Shopmonkey is committed to building a diverse and inclusive team. We are looking for team members from all backgrounds that are committed to the Shopmonkey mission. Shopmonkey provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.  Shopmonkey is committed to the full inclusion of all qualified individuals. In keeping with our our commitment, Shopmonkey will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact our Talent Team at [email protected] .

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Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Shopmonkey’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

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A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

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