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CVS Health
Braintree, MA, United States
CVS Health Operations Manager Braintree , Massachusetts Apply Now Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in ou
Job Source: CVS HealthBrigham and Women's Hospital
Boston, MA, United States
General Overview Under the general direction the Nursing Director and with oversight from the Administrator, Finance and Operations, Nursing and Patient Care Services, the Operations Manager is responsible for a variety of supervisory, administrative, and financial non-nursing functions. The Operations Manager has responsibility for Service, Opera
Job Source: Brigham and Women's HospitalFacility Management Corp
Boston, MA, United States
Career Opportunities with FMC Ice Sports A great place to work. Share with friends or Subscribe! Are you ready for new challenges and new opportunities? Join our team! Current job opportunities are posted here as they become available. Making our Community a Better Place Starts with You – Join our Team, Make a Difference! Facility Management Corpor
Job Source: Facility Management CorpSonder Inc.
Boston, MA, United States
Sonder is revolutionizing hospitality through innovative, tech-powered service and inspiring, thoughtfully designed accommodations combined into one seamlessly managed experience. Officially launched in 2014 and headquartered in San Francisco, Sonder is making a world of better stays open to all with a variety of accommodation options — from rooms
Job Source: Sonder Inc.Spectrum Health Systems, Inc.
Weymouth, MA, United States
Location: Inpatient ATS (Acute Treatment Services) Program - Weymouth, MA Schedule: Tuesday-Saturday, 3:00pm-11:30pm Pay rate: $26.00-$29.00/hour Paid time off 401k with company contribution Discounts on wide array of services/entertainment Qualifications: Minimum of two years supervisory experience in a healthcare or customer service field pref
Job Source: Spectrum Health Systems, Inc.Hyatt Place
Boston, MA, United States
Organization- Hyatt Place Boston MA Seaport Summary Hyatt Place, a new kind of Hyatt where the style's relaxed, and the standards are anything but. Hyatt Place is designed to give guests a brand-new hotel experience. And you are the key to bringing it to life. Operations Managers contribute to the hotel's commitment to high quality guest service
Job Source: Hyatt PlaceDO & CO AG
Boston, MA, United States
We have a hugely exciting opportunity for an Operations Manager to join our DO&CO Family in Boston, MA! In case you don’t know who, we are: We have a passion for hospitality culinary delights on every banquet floor and in the sky. With the three business segments of Airline Catering, International Event Catering, and Restaurants, Lounges & Hotels
Job Source: DO & CO AGHUNGRY
Boston, MA, United States
Business Unit: Operations Title: Operations Manager Reports to: National Director of Operations HUNGRY Company Highlights: ● Ranked by Deloitte as the 18ths fastest growing start-up in the nation and fastest growth company in the Mid-atlantic! Deloitte’s Technology Fast 500 List for 2020 ● Ranked as one of Forbes Best Start-Up Employers Forbes: Be
Job Source: HUNGRYBoston, MA, United States
• College BS/BA degree
• Minimum 5+ years of experience with a financial services organization, with experience hiring and leading teams, as well as coaching and developing those teams.
• In-depth operational knowledge of products mutual funds, annuities, variable universal life, life insurance, and RIA programs is required
• Excellent relationship management skills in order to build credibility with clients as well as to manage relationships with strategic partners and the Boston 128 team
• Experience managing projects and initiatives to specific goals, results and deadlines – credentials in Client Experience (CX) and Process Improvement like Six Sigma a plus.
• Strong aptitude for leadership, coaching and strategic thinking
• Ability to communicate with the highest level of industry professionals and clientele – with excellent writing and oral communication skills
Financial technology savviness plus proficiency including RedTail, Zapier, Precise FP and Microsoft Office systems
• Strong ability to multi-task and prioritize competing demands
• Series 7, 24 and 66 licenses required
• Life and Health License
Mission Critical Competencies
Factor I: Strategic Skills
Functional/Technical Skills
Decision Quality
Leadership Skills
Intellectual Horsepower
Problem Solving
Empathy
Creativity
Emotional Intelligence
Perspective
Flexibility & Adaptability
Factor II: Operating Skills
• Timely and Intuitive Decision Making
• Priority Setting
• Detail Oriented with Immense Attention To Organization
• Time Management
• Managing and Measuring Work
• Process Management Factor III: Courage
• Command Skills Including Ability To Hold Themselves And Others Accountable
• Conflict Management
• Standing Alone
Factor IV: Energy and Drive
• Action Oriented
• Perseverance and Resiliency
• Drive for Results
Factor V: Organizational Positioning Skills
• Presentation Skills / Interactive
• Confidence
Factor VI: Personal and Interpersonal Skills
• Client Focus
• Motivating Others With Positive Energy
• Integrity and Trust
• Sense of Humor
• Self-Development & Ability to Work Independently Qualifications :
Understanding that people are our most important asset, and the value which we place on our team members, this person must be able to successfully manage, collaborate with, mentor and develop employees to unlock their full potential.
Ensure operational excellence by streamlining and managing the process for all of the firm's securities and insurance business in an accurate and timely fashion. Onboard clients with the greatest of care and with concierge service.
Place trades in client accounts. This includes identified dollar cost averaging and rebalancing strategies.
Develop systems, manage / oversee CRM database, workflows and processes to optimize productivity, efficiencies, and scalability yielding operational excellence and incorporating our trademark Process. Acting as a leader and project manager for key initiatives of the firm.
Seek innovative technology and other quality solutions to improve internal efficiencies, client experience and service to clients. Serve as IT point person for the firm, responsible for working with vendors to assure technology is working as it should.
Execute and deliver on our Platinum brand by using internal and external resources and deliver white-glove service to our clients that is second to none (friendly, accurate, timely) via phone, email, and in-person. Manage the process for all changes, requests, and updates as needed including cashiering (contributions, distributions, RMDs, etc.), address and beneficiary changes, etc. Serve as a backup for team members out of the office as necessary.
Track client interactions and delegate client-related tasks to the appropriate team members for completion, leveraging CRM for accountability.
Manage training to educate advisor(s) and team members on all technologies, services, and other operational strategies.
Manage relationships with key outside partners (Ameritas, AIC/AAS, and other strategic product vendors) to assure proper business facilitation and service standards.
Stay abreast of the ever-changing guidelines set forth by FINRA and the SEC as it relates to the operations process, and ensure that we are always operating within the highest compliant standards.
Oversee licensing and registration needs for the firm.
Manage compliance responsibilities for the firm including daily logs, CE requirement reminders, processes and procedures, etc.
Required Years of Experience : 5
Additional Info :
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Email Alert for Operations Manager jobs in Boston, MA, United States
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