Software Engineer

New Orleans, LA, United States

Vibes helps marketing, loyalty, and customer experience professionals at the world's most respected brands unlock new revenue and better service their customers by arming them with the technology and expertise they need to succeed in digital mobile marketing & engagement. The Vibes Mobile Engagement Platform enables marketers to easily manage and analyze all mobile communication channels including intelligent programmatic text messaging (SMS/MMS), push notifications, Apple Wallet, Google Wallet and mobile web campaigns — all through a single unified interface. Vibes has delivered more than ten billion mobile experiences on behalf of customers that include Polo Ralph Lauren, Chipotle, Discover, Kohl’s and Allstate. To learn more about Vibes, visit www.vibes.com.

Position Overview:

We are seeking a collaborative, proactive, and results-driven full stack Software Engineer to join our dynamic and primarily remote team. In this role, you will play a crucial part in the development and maintenance of our cloud-based applications, with a focus on both backend Ruby on Rails and frontend React development. Additionally, you will be responsible for deploying and managing infrastructure using Terraform and ensuring optimal performance and scalability on AWS cloud services.

An ideal candidate possesses a growth mindset, strategic thinking capacity, and strong communication skills. This role holds significant impact at Vibes during a period of exciting growth. In a world marked by constant change and uncertainty, one area that's growing rapidly is the digital consumer engagement space. Specifically, how brands establish personalized, 1-on-1 interactions with consumers at scale. This role places you at the heart of this exciting evolution in consumer engagement. If you're eager to build systems that offer large enterprises the latest innovations in mobile marketing technology and spread positive vibes, then you have an opportunity to thrive here.

This is a full-time, hybrid position based in the greater Chicago metro area, reporting to the Director of Platform Engineering. In 2023, Vibes was recognized as a Built In Best Hybrid Place to Work.

Responsibilities:

Develop and maintain robust, scalable, and high-performance backend solutions using Ruby on Rails, incorporating serverless architecture, microservices, and BFF patterns.

Design and implement responsive frontend interfaces using React.js/Typescript ensuring a seamless user experience.

Collaborate with cross-functional teams to understand requirements, architect solutions, and deliver features within established timelines.

Deploy and manage infrastructure components on AWS cloud using Terraform, ensuring reliability, security, and scalability.

Troubleshoot and debug issues across the full stack, from frontend UI elements to backend database queries.

Generalize in technology by maintaining broad knowledge about the entire system and the technologies used.

Own systems by designing and implementing larger initiatives, owning the production operations and monitoring of the system, and being aware of its SLAs.

Proactively support other team members and help them to be successful.

Challenge team processes, looking for ways to improve them.

Create an impact on the team as a whole vs. specific parts of it.

Requirements & Qualifications:

Bachelor's degree in Computer Science, Engineering, or related field.

3+ years of professional experience as a Software Engineer, with a focus on full stack development.

Strong proficiency in backend development using Ruby on Rails, with a solid understanding of object-oriented programming principles.

Hands-on experience in frontend development using React.js, including state management with Redux or similar libraries.

Proficiency in serverless architecture, microservices, and BFF patterns.

Hands-on experience deploying and managing cloud infrastructure on AWS using Terraform or similar tools.

Familiarity with containerization technologies such as Docker and container orchestration platforms is a plus.

Passion for learning and staying updated on emerging technologies, best practices, and industry trends.

Proven track record of driving innovation and implementing cutting-edge solutions.

Dedication to delivering high-quality solutions that meet the needs of our clients and stakeholders, with a focus on usability, reliability, and scalability.

Excellent problem-solving skills and the ability to troubleshoot complex issues across the full stack.

Strong communication and collaboration skills, with the ability to work effectively in a fast-paced, team-oriented environment.

Ability and willingness to travel to Vibes' downtown Chicago, IL, office several times a month.

Authorized to work in the United States without the need for current or future employer sponsorship.

Our Core Values:

Respect, Honesty, and Integrity for All Stakeholders

Always be Learning

Relentless Focus on the Customer

Never be Satisfied

Create Value

Seek Accountability and Ownership

Compensation and Benefits: The compensation range for this role is $66,000 to $129,000, including base salary and performance-based bonuses. Final compensation will be determined by factors such as relevant work experience, skills, and certifications.

Vibes offers a comprehensive benefits package, including competitive salaries, medical, dental, and vision coverage, 12 paid holidays + 1 rest week, flexible vacation and wellness days, commuter benefits, a 401(k) plan and match, short and long-term disability, life insurance, and a paid parental leave program. To learn more, please visit www.vibes.com/careers.

We also provide what you need to thrive both in and outside of work:

Positive, people-first work environment

Professional development to cultivate your growth

Flexible working schedule – where we can, we aim to make work, work for you

Company options – seeking accountability and ownership is one of our core values, this is a way for you to be an owner and share in our success

Wellness stipend – for you to take care of your mental and physical health

Your choice of MacBook or PC, along with a remote work stipend, to support your best work

Concerned that you don't meet all the role requirements? Research shows that candidates from underrepresented backgrounds often hesitate to apply for roles if they don't meet all the criteria, unlike candidates from majority backgrounds who apply while meeting fewer requirements. We strongly encourage you to apply - we're interested in how you can contribute to our team!

Notice to recruitment agencies: Vibes does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Vibes will not pay fees to any third-party agency or company that does not have a signed agreement with Vibes for this specific role.

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