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DelCor Technology Solutions
Silver Spring, MD, United States
About Us: DelCor Technology Solutions, a privately held consulting firm based in Silver Spring, MD, has been providing technology consulting and IT support to associations and nonprofits for more than 35 years. Our success has been driven by our unmatched dedication to our clients and our goal to be an ideal workplace for our employees. We admit,
Job Source: DelCor Technology SolutionsLprs
Bethesda, MD, United States
Our client is looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments. A great administration manager has excellent communication and organi
Job Source: LprsDelCor Technology Solutions
Washington, DC, United States
About Us: DelCor Technology Solutions, a privately held consulting firm based in Silver Spring, MD, has been providing technology consulting and IT support to associations and nonprofits for more than 35 years. Our success has been driven by our unmatched dedication to our clients and our goal to be an ideal workplace for our employees. We admit,
Job Source: DelCor Technology SolutionsAccenture
Arlington, VA, United States
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation led company with 738,000 pe
Job Source: AccenturePwC
Washington D.C.
**Specialty/Competency:** Managed Services **Industry/Sector:** Not Applicable **Time Type:** Full time **Travel Requirements:** Up to 60% A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and h
Job Source: PwCMars (New)
McLean, VA, United States
Manager of Executive Administration page is loaded Manager of Executive Administration Apply remote type Hybrid locations USA-Virginia-McLean time type Full time posted on Posted 2 Days Ago job requisition id R94964 Job Description: This role will play a critical role in the vision, strategy, and execu
Job Source: Mars (New)Federal Realty Investment Trust
North Bethesda, MD, United States
Federal Realty Investment Trust is a proven leader in the ownership, operation, development, and redevelopment of premium retail real estate in the country's best markets. We consider ourselves one of the most innovative and dynamic real estate companies one can work with. Interested candidates who research Federal Realty learn about our high-quali
Job Source: Federal Realty Investment TrustService Corporation International
Falls Church, VA, United States
Office Administration Manager National Funeral Home - Northern Virginia PCC & Crematory - OH Terr Washington/Baltimore - OH Mkt Northern Virginia - OH Mkt Maryland/DC 7482 Lee Hwy, Falls Church, VA 22042, USA Apply Now All current associates must apply through "My Career" on your Workday Homepage Consider the possibilities of joining a Great Pl
Job Source: Service Corporation InternationalSilver Spring, MD, United States
About Us:
DelCor Technology Solutions , a privately held consulting firm based in Silver Spring, MD , has been providing technology consulting and IT support to associations and nonprofits for more than 35 years. Our success has been driven by our unmatched dedication to our clients and our goal to be an ideal workplace for our employee s .
We admit, we’re not shy about what makes us special. We have an outstanding team comprised of highly qualified and motivated individuals who really know their stuff. We’re intimately familiar with the 501(c) community, which allows us to truly understand our clients’ needs and objectives .
At DelCor, we’re focused on building long-term relationships both with our clients and among our staff. While our team has the technical chops to get any project done, what sets us apart is our ability to merge customer service with technical know-how. We bring our DelCor values to every client, project, meeting, and event.
In the association space we’re known as the people who offer technical expertise and strategic guidance, but as a team we like to get together and work on community projects, have baking competitions, or even jump out of airplanes— don’t worry, that’s not a hiring requirement.
About the Role:
We are seeking a Manager of Managed Services Administration to help our team. This role is crucial for maintaining the highest standards in our managed services offerings, including quality assurance, client onboarding and offboarding, and tool management. The Director will be pivotal in ensuring operational compliance, managing client transitions, and administering key tools and applications.
Key Responsibilities:
Collaborating with various teams to ensure best practice configurations and standards for clients.
Reviewing technical environments for operational compliance in patching, backups, and firmware.
Leading client onboarding and offboarding processes, ensuring smooth transitions.
Administering and managing DelCor tools, including training staff on new tools and performing system upgrades.
Regularly reviewing and updating documentation and client documentation libraries.
Providing exceptional customer service and maintaining a professional attitude.
Exercising sound judgment and continuously working on improving workflows and skillsets.
Preferred Experience/Training :
Demonstrated ability to excel in customer service and work independently.
Professional attitude and commitment to high-quality service.
Exceptional verbal and written communication skills.
Skills to minimize management overhead, manage workload effectively, and complete administrative tasks timely.
Experience in overseeing quality assurance, tool management, and client transition processes in a managed services environment.
Our Exceptional Benefits and Perks
Becoming part of the DelCor team means joining a culture that truly values and respects your contribution. We know that our decades of success wouldn’t be possible without staff who feel supported and emboldened to be creative in their work.
We've carefully curated a suite of benefits and perks designed to support and reward our valued employees:
17 Days of PTO in the First and Second Years
PTO Increased to 23 Days After Two Years
10 Federal Paid Holidays and 1 Floating Holiday
Charity PTO Day
401k Savings Plan + Matching
$35 Monthly Cell Phone Benefit
$300 Work from Home Stipend for New Employees
Health, Dental, and Vision Insurance
Company-Sponsored HRA Plan
Paid Parental Leave
Mileage Reimbursement
Professional Development and Certification Reimbursement and Recognition
Employee Referral Program
Short-Term and Long-Term Disability Costs Covered 100% by DelCor
Employee Assistance Program
Bereavement Leave
Family and Medical Leave
Optional Critical Illness, Accident and Injury, and Hospital Indemnity Benefits
$25,000 Life Insurance Coverage
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Email Alert for Manager, Managed Services Administration jobs in Silver Spring, MD, United States
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