FULL TIME EVENINGS Admissions Clerk

Jacksonville, FL, United States

Benefits:

Dental insurance

Health insurance

Paid time off

Vision insurance

Benefits/Perks Medical, Dental, and Vision Insurance

Life Insurance

Disability Insurance

403b

PTO

Paid Holidays

Flexible Spending Account

Employee Assistance Program

Company Overview

Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling.

Job Summary

Mental Health Resource Center is looking for an Admissions Clerk at our Northside facility. This facility provides inpatient and outpatient behavioral health services.

The primary objective of the Weekend Admissions Clerk is to obtain demographic, financial and personal information from patients being evaluated and admitted for inpatient services. The Weekend Admissions Clerk is part of a team that provides a professional and caring environment for individuals in need of emergency mental health services. The Northside facility serves children, adolescents and adults.

Responsibilities Completes financial intakes for patients presenting for emergency services. Ensures all financial documents, including registration and assignment of benefits on admissions/discharges/transfers are accurate and are completed in a timely manner.

Meets face to face with individuals served and/or guardian or representative to verify demographic and insurance coverage information to ensure accuracy of the patient record.

Provides thorough financial counseling upon intake detailing patient financial responsibilities. Assists Discharge Planners with ensuring individuals who are self-pay are knowledgeable about the sliding fee program and given an application upon discharge.

Contacts insurance companies or other third party payers for verification of benefits for all insured individuals in a timely manner, and ensures completeness of all required insurance verification and pre-certification forms for distribution and maintained in the financial records.

Uses the MEVSNET, Florida Medicaid Web Portal, Availity and SSI Clearinghouse system to verify Medicare, Medicaid, and/or commercial insurance coverage for all admissions.

Contacts Next of Kin or Emergency Contact by telephone when appropriate releases are needed in order to obtain/verify information for the department files.

Processes and distributes appropriate admission, discharge, and transfer documents to other departments.

Prepares Baker Act Notices to individuals' first representatives for mailing when appropriate.

Assists direct-care staff in completing records e.g., service documents, Baker Act Eligibility Forms and Intake/Face Sheets in order to maintain current records on a daily basis.

Qualifications In order to be considered, candidates are required to have a High School diploma and one year of office experience working in a medical, hospital, or health insurance related setting.

Experience interacting in person with patients preferred.

Excellent customer service skills are essential and the Admissions Clerk must be able to interact appropriately with internal and external customers, including individuals served, families, caregivers, community service providers, supervisory staff and other department professionals.

Ability to work independently and to make appropriate decisions.

Proficiency in the RBHS/MHRC Electronic Health Records (EHR) and Patient Information System within three months of employment.

Proficiency in Microsoft Office Programs, email, and use of insurance related web sites is required.

Ability to operate all required computer hardware and software to include the Mevsnet, Medicaid Web Portal System, Availity and SSI Clearinghouse.

Ability to type and perform data entry at 30 wpm.

Position Details

Monday through Friday, 3:00pm-11:30pm/ MHRC North

Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers.

Thank you for your interest in joining the team at Mental Health Resource Center and Renaissance Behavioral Health Systems. We offer a variety of opportunities in the behavioral health and social services fields. We have locations in Jacksonville and throughout Florida. Employees work together and support one another in a friendly, team-oriented atmosphere that encourages professional growth. We offer an ideal workplace for individuals dedicated to providing care and services that reflect our core values of compassion, integrity, and excellence.

Mental Health Resource Center (MHRC) is a Florida nonprofit that provides a wide range of behavioral health and social services to the community. Included in MHRC's service array are 24-hour emergency services; inpatient psychiatric services for children, adolescents and adults; and numerous outpatient services, including psychiatric evaluations, medication management, counseling, psychosocial rehabilitation, state hospital liaison services, forensic services, in-jail services, a co-responder program, a therapeutic family program, and eight Florida Assertive Community Treatment (FACT) programs for adults with severe and persistent mental illness located in Clearwater, Gainesville, Jacksonville, Kissimmee, Rockledge, Tampa, and Winter Haven.

Renaissance Behavioral Health Systems and Mental Health Resource Center encourage all applicants to take advantage of opportunities for hire, and if internal applicants, transfers, promotions, and advancement, regardless of their race, color, religion, sex, sexual orientation, gender identity or expression, age, handicap, disability, marital status, national origin, veteran status, or genetic information. RBHS and MHRC are Equal Opportunity Employers and Drug Free Workplaces.