Lead Job Developer

Memphis, TN, United States

Job Description

JOB SUMMARY

The Lead Job Developer for the program will develop and maintain ongoing professional contacts with private, public, nonprofit, and religious/academic organizations to promote and create opportunities for placing participants, explain the financial benefits an employer will receive when hiring or placing a participant, as well as outline the additional employment supports. Job Developers are responsible to match available jobs with participants interests and abilities to achieve enough job placements monthly. The Lead Job Developer will also train and provide best practice support to a network of NGO Service Providers in a train the trainer model.

ESSENTIAL FUNCTIONS

Build professional relationships with the business community and leverage those relationships to create a pipeline of job openings.

Achieve monthly job placement goals by working closely with Client Care Coordinators to place Customers in quality, long-term, unsubsidized jobs.

Conduct enough cold calls, foot prospects, and other prospecting activities each day to employers with the express purpose of identifying businesses that are currently hiring and willing to provide preferential treatment to participants.

Meet and understand the skills of job seekers to identify barriers to employment, as well as how to best present them to employers.

Design and create recruitment strategies, including hiring fairs, onsite employer visits, and info sessions.

Review Assistance Pathways and Milestone Plans and help participants achieve their employment goals.

Develop trusted working relationships with participants,

Observe all policies and procedures and attend all required training and certifications as scheduled.

Responsible for capturing and recording employment information and then working closely with the participant to diligently verify and report all aspects of Customer milestone achievements to DHS.

Stress urgency and ownership, guiding participants through a learn-by-doing process during their service planning and delivery.

Collect best practices and conduct training on best practices to subcontracted partners to increase their staff's skill levels and ability to achieve their contracted targets.

Partner with subcontract NGO service providers or other community partners on events with the goal of increasing job readiness or hiring events.

Document activities, participation, compliance, and employment progress in the Electronic Case Management (ECM) systems.

Assist in compiling data for reports, including but not limited to, Customer timesheets and placement and retention reports.

Participate in learning collaboratives through both regional and online conferences.

NOTE: The employer reserves the right to change or assign other duties to this position.

QUALIFICATIONS

Job qualifications are stated in the Essential Functions of the job description. An employee must be able to accomplish the Essential Functions to be competent in the job. Other special requirements are noted below.

Required Education and Job Experience

A minimum of an associate degree from an accredited college or university

A minimum of three (3) years of experience in job development, sales, or related field; and/or work experience determined to be acceptable to the agency.

One (1) year experience as a lead or supervisor in case management or social services

Proficiency in Microsoft Office suite and other standard business technology is required.

Knowledge, Skills, and Abilities

Demonstrable knowledge of

Mission, vision, and goals The Fedcap Group and execution of relevant policies and procedures.

Strong organizational and communication skills (both verbal and written).

Department policies, procedures, and ability to support the program framework.

Developing, evaluating, and implementing a case management plan that is milestone driven.

Demonstrable ability to

Exercise a high degree of initiative, judgement, discretion, and decision-making to achieve organizational objectives.

Exercise judgement and discretion in developing, applying, interpreting, and coordinating policies and procedures, including quality issues.

Prepare and present comprehensive reports. Create stimulating learning environments where participants stay engaged and progress.

Mastery of all the key activities that participant must complete to successfully gain and retain employment.

Work with participants in a caring and respectful manner with an understanding of and consideration for their unique circumstances.

Experience in identifying community resources/services and linking participants to identified resources/services.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or listen. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Conditions

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Position Type/Expected Hours of Work

This is a full-time position, and the hours of work and days are typically Monday through Friday, 8:00 a.m. to 5 p.m. but will be determined by your supervisor. On a rotating basis, one evening and/or one weekend day is required. Role primary is based in the office, with some community, local, remote work being required.

Travel

Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.

The Fedcap Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are an EEO employer committed to diversity, M/F/D/V.

About Us

Mission: Fedcap, Inc. makes high outcome, life-changing, sustainable differences for individuals and families to improve their economic well-being through work.

Fedcap, Inc. offers a wide array of programs and services to help individuals achieve success in education and employment and become self-sufficient adults. Our specific focus areas include case management, work readiness, vocational and employer based training, job placement and post placement supports.

Fedcap, Inc. provides a broad range of services to thousands of individuals across a growing footprint, helping them achieve economic and social well-being. Our team of talented, caring staff are passionate about our work. They are committed to ensuring that every individual served can experience the dignity that comes from a job.

Fedcap, Inc. launched as part of The Fedcap Group in 2018.

Website: https://fedcapinc.org/

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