ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.
ASSA ABLOY
Mesquite, TX, United States
Career Opportunities: Customer Service Q.A. / Tech Support (28659) Requisition ID 28659 - Posted - AADG, Inc - ASSA ABLOY Door Group - Mesquite, TX (I-30 Parkway) - Customer Service & Contact Center Operations - Posting Country (1) - Yes - Associate - Travel Required: 0%-10% Job Description Print Preview Do you enjoy being responsible for crea
Job Source: ASSA ABLOYMetro Mechanical Inc
Mesquite
Job Description Job Description Salary: DOE Responsibilities: Diagnose HVAC system performance through observation, testing and setup. Responsible for servicing products and equipment on assigned projects and ensuring customer satisfaction Trouble HVAC Equipment Repair and replace HVAC systems Uses a variety of hand tools, following blueprints, w
Job Source: Metro Mechanical IncDiverse Lynx
Plano, TX, United States
Title: Customer Service Representative Location: Plano, TX, 75023 Type: Contract Job Description: The Customer Care Representative should have a passion to provide optimal customer service experience over the phone to a wide variety of customers about various insurance topics and products. Candidates should have a positive attitude, willingn
Job Source: Diverse LynxL and S Mechanical
Richardson, TX, United States
Job Type Full-time Description About L&S Mechanical L&S Mechanical began as a Dallas-based contractor in 1985 and has grown over the years to have five locations out of Dallas, Fort Worth, Houston, San Antonio, and Austin. Over the past thirty years, we have become known as the premier provider of new home construction in the plumbing industry.
Job Source: L and S MechanicalSimon Roofing
Dallas
Job Description Job Description Roofing Service Tech We are looking for a Roofing Service Tech to join our organization. If you are a person with a strong work ethic, and basic knowledge of various roofing systems and/or construction who want to become a commercial roofing professional join our team. We will provide extensive paid training
Job Source: Simon RoofingSmart AutoCare
Richardson, TX, United States
DEPARTMENT: Claims Administration POSITION: Customer Service Representative S ummary The essential role and responsibilities of the Customer Service Representative are to assist in the customers and repair facilities with contract, claims and payments information in the Claims Administration Department. The ideal candidate has experience in th
Job Source: Smart AutoCareL&S Mechanical
Richardson
Job Description Job Description Description: About L&S Mechanical L&S Mechanical began as a Dallas-based contractor in 1985 and has grown over the years to have five locations out of Dallas, Fort Worth, Houston, San Antonio, and Austin. Over the past thirty years, we have become known as the premier provider of new home construction in the plumbi
Job Source: L&S MechanicalAdvantage Technical
Plano, TX, United States
Customer Service Location: Plano, TX Contract: 4 to 6 months Pay: $20 hr. Job Description: Assist Account Coordinators and Territory Sales Managers with order entry, by serving as a backup to when workload dictates. Open order reports, maintain up-to-date filing, investigate short pay invoices and responding to customer phone inquiries. Issuing cre
Job Source: Advantage TechnicalRowlett, TX, United States
D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website atwww.drhorton.comfor more information.
D.R. Horton, Inc. is currently looking for an _Customer Service Technician_. The right candidate will primary goal is to maintain an elevated level of customer satisfaction among homeowners. This is achieved by facilitating all customer warranty requests, whether by making the actual repairs or scheduling subcontractors to make repairs. The Customer Service Technician is responsible for proactively resolving customer issues after the closing of the home.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Evaluates homeowner repair issues to determine if they are warrantable items
Processes written or electronic work orders and/or verbal instructions from supervisor for homeowner repairs
Performs necessary repairs to homes such as carpentry work, drywall, texture repair and painting
Schedules and manages subcontractors to make designated warranty repairs
Ensure all repairs are completed within compliance standards
Certifies warranty work is completed within contractor obligations
Develop and maintain good rapport with subcontractors and homeowners
Follows up with homeowners to ensure concerns are addressed in a timely and professional manner
Processes charge-back documentation and invoices
Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
Ability to work overtime
Ability to travel overnight
Education and/or Experience * High school diploma or general education degree (GED) * Three or more years related experience, including carpentry work, drywall, texture repair and painting * Must have a vehicle capable of carrying supplies, valid driver’s license and be willing to drive among designated communities in daytime and nighttime * Excel in effective and positive communications * Work effectively in high pressure situations * Ability to work independently and be productive without supervision * Ability to provide a systematic approach in carrying out assignments * Ability to utilize DRH Warranty applications on a smart phone, tablet, or laptop * Ability to apply common sense understanding to carry out instructions furnished in written, oral form or via DRH Warranty applications * Proficiency with MS Office and email * Ability to stand and walk for 4 hours straight or up to a full 8-hour day; sit for extended periods; kneel and bend at the waist; climb, balance and stoop, crouch or crawl; walk up and down stairs; walk on unlevel terrain; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Ability to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance, color vision and peripheral vision * Regular exposure to outside weather conditions, moving mechanical parts, high precarious places and risk of electrical shock * The noise level is generally loud
*
Preferred Qualifications * Prior customer service experience a plus * Experience with minor electrical, plumbing and HVAC repair work preferred
Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:
Medical, Vision and Dental
401(K)
Employee Stock Purchase Plan
Flex Spending Accounts
Life Insurance
Vacation, Sick, Personal Time and Company Holidays
/Build YOUR future with D.R. Horton, America’s Builder. #WeBuildPeople2/
Followus on social media @hortoncareers for an inside look at our company and connect with us on LinkedIn for up to date job listings!
LinkedIn, Twitter, Facebook, Instagram
Job: *Warranty
Organization: *Home Builder
Title: Customer Service Tech
Location: TX-Rowlett
Requisition ID: 2402394
Customer Service Tech jobs in Rowlett, TX, United States
ⓘ There was an unexpected error processing your request.
Please refresh the page and try again.
If the problem persists, please contact us with your issue.
You can always manage your preferences and update your interests to ensure you receive the most relevant opportunities.
Get ready to discover your next great opportunity.