Senior POS Implementation Consultant

Austin, TX, United States

No visa sponsorship is available for this position.

Credentials and Experience:

Previous experience with the Oracle Hospitality Simphony Point-of-Sale or similar F&B Point-of-Sale software products.

Tertiary qualification in a Technical or Hospitality Management field

Knowledge of manual Food & Beverage procedures.

Familiarity with relational database management systems such as Oracle 12c, 19c Database Server is helpful.

Solid understanding of TCP/IP networks, PCs and triaging techniques.

Good knowledge of Hardware - Workstations, Printers and any peripherals.

Professional Skills:

Analytical problem solving skills.

Strong presentation and social skills.

Superior interpersonal skills, written and verbal.

Abilities:

Ability & credibility to work effectively with the client at all levels of the organization.

Demonstrable ability to work unsupervised or as a team member of both the local office team and wider company teams.

Creative thinking abilities so experiences and knowledge may be used to build new ideas and think 'creatively’.

A self-starter with initiative, drive and strong desire to succeed.

Ability to work under stress.

Flexibility with people, time and shifts.

Special Requirements:

Able to work overtime and public holidays as requested.

Able to work in shifts.

Responsibilities

DUTIES & RESPONSIBILITIES:

Install and configure the Oracle Hospitality F&B product suite.

Train the application software with a demonstrated understanding of current food & beverage management techniques.

Hardware - Workstations, Printers and any peripherals.

Impart specific knowledge related to restaurant operating procedures.

Be familiar with and adhere to the latest training and installation standards and procedures.

Work with the My Oracle Support global support system and Support organization on raising client issues.

Work with the customer and the broader Oracle Hospitality F&B team to ensure service level requirements are exceeded.

Necessary technical skills; Active participation in online education and product training courses; Participate in quality assurance of new product and/or version release software when required.

Submit timely and accurate project status and other required reporting via current communication method.

Qualifications displayed in the job posting

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range: from $23.85 to $54.13 per hour; from $49,600 to $112,600 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

5-7 years of experience relevant to this position including 2 years consulting experience preferred. Product or technical expertise relevant to area of focus. Ability to communicate effectively. Ability to build rapport with team members and clients. Ability to travel as needed.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer

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