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ACL Digital
Austin, TX, United States
Must Have: Two or more years of experience in providing customer service, including answering questions from the public or other relevant experience. JOB DESCRIPTION General Overview: At an intermediate level, receives visitors at an *** facility, serving as the first point of customer contact within that facility. Greets and directs visitors, an
Job Source: ACL DigitalDigitalBGA
Austin
Job Description Job Description LuminaryLife, powered by DigitalBGA, is thrilled to announce we are hiring in Austin, TX. We are actively seeking a qualified individual to join one of the fastest growing private companies in the nation according to Inc. 5000. Generous hourly wage + health benefits. No work on nights or weekends. Career developmen
Job Source: DigitalBGACM MANAGEMENT
Austin
Job Description Job Description Position Purpose : The Customer Support Specialist is responsible for engaging with customers on behalf of the company. They will assist customers with technical problems when using our products and services. Responsibilities include resolving customer concerns, recommending solutions and guiding product users th
Job Source: CM MANAGEMENTAdaptHealth LLC
Austin, TX, United States
AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients' lives, please click
Job Source: AdaptHealth LLCSherwin-Williams
Austin, TX, United States
This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns
Job Source: Sherwin-WilliamsSherwin-Williams
Bee Cave, TX, United States
This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns
Job Source: Sherwin-WilliamsThe Sherwin-Williams Company
Austin, TX, United States
This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concern
Job Source: The Sherwin-Williams CompanySherwin-Williams
Pflugerville, TX, United States
This is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns
Job Source: Sherwin-WilliamsAustin, TX, United States
LuminaryLife, powered by DigitalBGA, is thrilled to announce we are hiring in Austin, TX.
We are actively seeking a qualified individual to join one of the fastest growing private companies in the nation according to Inc. 5000.
Generous hourly wage + health benefits. No work on nights or weekends. Career development opportunities as skills progress.
Are you exceptionally organized and customer-oriented? Are you gifted in customer service? As a Customer Service Specialist, you can join a highly successful life insurance office and make an immediate impact.
LuminaryLife is a national life insurance brand selling final expense, Medicare, and ancillary insurance products to senior citizens through W2 employee agents based in Austin, TX.
Key Responsibilities:
Update CRM System: Maintain accurate and up-to-date records of client interactions, transactions, and progress within the CRM system.
Client Communication: Initiate outbound calls to clients for various purposes such as follow-ups, updates, and addressing inquiries or concerns.
Calls Handling: Efficiently manage incoming calls from clients, providing assistance, addressing queries, and directing calls to the appropriate departments or individuals.
Mail Correspondence: Prepare and mail letters, documents, and packages as required, ensuring timely and accurate delivery.
Packaging and Mailing: Handle packaging and shipping tasks efficiently, ensuring that all materials are properly organized and dispatched.
Consumer Inquiries: Assist clients with product/service-related inquiries, troubleshooting, and issue resolution, ensuring a positive customer experience.
Case Management Support: Collaborate with the Office Coordinator to support case management processes, including documentation, follow-ups, and resolution tracking.
Requirements:
Must be in office, Monday - Friday, 9am - 6pm.
Proven experience in a customer-facing role, preferably in a digital services or technology company.
Excellent communication skills, both verbal and written, with a professional and friendly demeanor.
Strong organizational skills with the ability to multitask and prioritize tasks effectively.
Proficiency in CRM systems and Google Workspace.
Ability to work independently as well as part of a team in a fast-paced environment.
Attention to detail and a commitment to delivering high-quality service to clients.
Strong problem-solving skills and the ability to handle challenging situations with patience and empathy.
Benefits:
$20 hourly pay.
Health, dental, and vision insurance.
Opportunities for career advancement and professional development.
If you are a motivated and personable individual looking to join a dynamic team in the insurance industry, we encourage you to apply.
Please submit your resume outlining your qualifications and why you are interested in this role. We look forward to hearing from you!
About DigitalBGA
DigitalBGA is a data driven Brokerage General Agency (BGA) that connects life insurance agents with proprietary technology, in house produced quality leads and advanced telesales training to help agents earn to their potential.
LuminaryLife is the direct to consumer, senior benefits marketing arm of DigitalBGA.
Come see why Inc Magazine has recognized us as one of the fastest growing private companies in the nation.
Customer Service Specialist jobs in Austin, TX, United States
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