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Vertex Education

Phoenix / Global

Technical Support

Job Description

Vertex Education seeks an Educational Technology Support Specialist II to provide advanced support for student information systems and learning applications such as PowerSchool, Infinite Campus, Schoology, and Clever across the organization.

You will serve as the senior escalation point, coach Specialist I staff, and help shape intake, escalation, and knowledge-base standards while steering ticket-based workflows to resolution.

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