Product Specialist
Winnetka, IL, United States
Product Specialist
Are you driven by technology? Have you been considering the automotive industry but don't know how to break in?
Fields Volvo is looking for the "Apple Genius" of our dealership. The Product Specialist role is instrumental to our store's day-to-day operations, providing product demos to prospects, selling the technology that buyer's crave, assisting customers with technology, and solving problems quickly and efficiently.
As a Volvo Product Specialist, you're highly skilled at uncovering customers' needs, then following through with enlightening solutions. Not only are you the first person customers meet when they enter the store, but you're also the person who guides them - advising, and even setting up their new products.
FIELDS AUTO GROUP
Fields Auto Group believes that employees are our greatest asset. As such, we treat all team members with respect and appreciation for their contributions to the company.
WHAT WE OFFER
Medical and Dental
401(k) Plan
Competitive wages
Medical
Dental
Vision
Short and Long Term Disability
Paid Basic Life Insurance
Growth opportunities
Employee vehicle purchase plans
Family owned and operated
Health and wellness
Discounts on products and services
Paid Time Off
RESPONSIBILITIES
Greet and guide clients as they appear on the lot to proceed into the sales process.
Engage in conversation with clients to fully understand their needs.
Assist clients to identify a vehicle that fulfills their wants and needs.
Be the vehicle expert. Know the in's & the out's of product offerings, optional packages & latest technology
Customize vehicle delivery while ensuring that the client understands the vehicle's operational feature.
Daily follow up using the dealership's Customer Relationship Management System (CRM).
Bring your 'A game' & positive attitude with you every day
QUALIFICATIONS
Maintain an enthusiastic, high-energy personality throughout the workday.
Excellent verbal and written communication skills.
Excellent listening skills.
Ability to work in a team setting.
Effective listening skills.
Valid driver's license with acceptable driving record according to dealerships guidelines.
Willing to submit to a pre-employment background check
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