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Valvoline Instant Oil Change
Fort Worth, TX, United States
What You'll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and services to present oil change options and additional services. No matter your experience, our training program will prepare you to communicate successf
Job Source: Valvoline Instant Oil ChangeU-Haul
Grapevine, TX, United States
Location: 3501 William D Tate Ave, Grapevine, Texas 76051 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul com
Job Source: U-HaulPizza Hut
Fort Worth, TX, United States
Description: What's on the menu: •DailyPay! •Opportunity to advance quickly- we will train you! •Food Discounts •Flexible Hours •Discount Program: vast array of discounts, including cell phone service, movie tickets, auto insurance, roadside assistance, tire and auto repair, new cars, travel and so many more. Apply Today! http://nowhiring.com/adtp
Job Source: Pizza HutU-Haul
Desoto, TX, United States
Location: 1245 S I-35, De Soto, Texas 75115 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptio
Job Source: U-HaulSam's Club
Roanoke, TX, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubAmRisc
Fort Worth, TX, United States
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodat
Job Source: AmRiscDollar Tree
Forest Hill, TX, United States
Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting custo
Job Source: Dollar TreeWoodmont & Grandview Cabinetry
Cedar Hill, TX, United States
Job Summary: The Customer Service Representative will interact with the company's customers by addressing inquiries and resolving complaints. Duties/Responsibilities: Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services. Collects and enters orders for new or additional
Job Source: Woodmont & Grandview CabinetryArlington, TX, United States
Customer Service Representative page is loaded **Customer Service Representative**
**Customer Service Representative**
locationsUSA - Arlington, Texas time typeFull time posted onPosted 7 Days Ago job requisition idJ-012017 **Job Description**:
**Job purpose**
Sitting at our site in Arlington, TX the Customer Service Representative serves customers by ensuring orders are shipped and delivered in the timeliest, cost effective way, while meeting customer requirements. Keeps customers and sales staff informed of shipment progress. Ensures the timely invoicing to customer. This role must ensure excellent customer service and maintain high customer satisfaction.
**Duties and responsibilities**
* Process, prepare and record all sales orders received via phone, fax, and e-mail for shipment, and ensure that optimal transit times and costs are being used.
* Trace shipments daily to ensure on-time delivery is being met. Keep internal and external customers informed of shipment ETA, and quickly report any delays.
* Ensures all relevant information is correctly updated within sales orders.
* Maintains customer records by updating account information.
* Resolves customer issues by determining the cause of the issue, selecting, and explaining the best solution to solve the issue, expediting corrections, and following up to insure resolution.
* Maintains financial accounts by processing customer adjustments.
* Recommends potential products or services to management by collecting customer information and analyzing customer needs.
* Prepares product or service reports by collecting and analyzing customer information.
* Contributes to the team effort by accomplishing related results as needed.
* Run daily individual open order reports to aide in insuring paperwork is received and sales orders are invoiced in a timely manner.
* Learn and recognize the top 20 of strategic customers.
* Report any failures and issues into the ticketing system. (CAR)
* Responsible for the filing of invoices.
* Meeting with your manager to discuss weekly and monthly performance.
* Maintain focus on KPIs to ensure meeting personal and department goals.
**Qualifications**
* High School Diploma/GED with 3 years experience
* Knowledge of customer service principles and practices
* Knowledge of relevant computer application (MS office)
* Knowledge of administrative procedures
* Knowledge of Order entry process (SAP B1)
**Competencies**
* Customer/Client Focus.
* Problem Solving/Analysis.
* Time Management.
* Communication Proficiency.
* Teamwork Orientation.
**Working conditions**
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones and photocopiers.
This is a full-time position. Days and hours of work are Monday through Friday, 7 a.m. to 7 p.m.
**Physical requirements**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to sit, stand, and walk.
**Direct reports**
None
Huntsman Building Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Huntsman Building Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
This job description is intended to describe the general nature, complexity, and level of work to be performed by employees assigned to this position and is not to be construed as an exhaustive list of responsibilities, duties and/or skills required. It does not prescribe or restrict the work that may be assigned. Furthermore, this does not establish a contract for employment and is subject to change at the discretion of the company.
The above job description has been reviewed with the employee and specific duties and responsibilities were explained. It was also explained that all questions concerning duties, responsibilities, working conditions, hours, etc., should be directed to the immediate supervisor. This job description is subject to change at any time.
**Additional Locations:**
Email Alert for Customer Service Representative jobs in Arlington, TX, United States
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