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Family Dollar
Conyers, GA, United States
Family Dollar - 2460 SALEM RD SE [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and me
Job Source: Family DollarFamily Dollar
Tucker, GA, United States
Family Dollar - 3855 LAWRENCEVILLE HWY [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store
Job Source: Family DollarSam's Club
Lilburn, GA, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubFamily Dollar
Decatur, GA, United States
Family Dollar - 5404 COVINGTON HWY STE B [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the stor
Job Source: Family DollarDollar Tree
Social Circle, GA, United States
Store Family Dollar Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting custo
Job Source: Dollar TreeDomino's Franchise
Lawrenceville, GA, United States
Job Description As a Customer Service Representative (CSR) you are often the first person to welcome and interface with Domino’s customers. As such, enthusiastic customer communication, positive personality, and punctuality are essential to success in this role. Additionally, the ability to maintain professional appearance in accordance with Domin
Job Source: Domino's FranchiseDomino's Franchise
Lilburn, GA, United States
Job Description As a Customer Service Representative (CSR) you are often the first person to welcome and interface with Domino’s customers. As such, enthusiastic customer communication, positive personality, and punctuality are essential to success in this role. Additionally, the ability to maintain professional appearance in accordance with Domin
Job Source: Domino's FranchiseU-Haul
Stockbridge, GA, United States
Location: 471 Eagles Landing Pkwy, Stockbridge, Georgia 30281 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul
Job Source: U-HaulConyers, GA, United States
Start your new career as a Customer Service Representative with MAU at our client in Conyers, GA. As a Customer Service Representative, you will be responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating and working effectively with team members within the customer service department.
Join the team that has been providing Expanded Polystyrene, polyethylene, polyurethane and copolymer plastic foams to customers located from the Midwest to the Atlantic Coast since 1966.
What We Offer
* $17.00 per hour
* 1st shift, Monday - Friday, 8:00 AM - 5:00 PM
* No rotating shifts or weekends
* Overtime may be available
* Health benefits, including telehealth medical services
* Opportunity for advancement
* Referral bonuses
What We're Looking For
* High school diploma or GED preferred
* 1+ year(s) of experience
* Proficient computer skills including Windows, Microsoft Office Suite, and Outlook
* 3+ years of experience in an industrial customer service role working with sales, engineering and manufacturing teams is required
* System proficiency using Great Plains ERP or similar application is required
* Must possess a professional demeanor and telephone etiquette
* Excellent verbal and written communication skills
* Must be organized and detail oriented with the ability to multi-task
* Possess proven analytical/problem solving solutions for the customer and the company
* Must possess excellent customer service and data entry skills
* General knowledge of sales and manufacturing office functions
* Ability to identify issues, make decisions, and resolve problems
What You'll Do as a Customer Service Representative
* Handle any customer questions or concerns regarding project status or other related issues
* Maintain customer files both physical and electronically
* Answer phones promptly / courteously and receive, process authorized orders /changes/returns directly from the customer according to established company policies and procedures
* Provide standard information regarding service options, charges, billing, and contract parameters
* Work closely with production staff and external vendors to communicate customer information concerning guidelines and production schedules
* Work with Sales team to process new part number and quote requests, complete forecasts and identify prospects, submitting quote letters to customers and communicating customer issues
* Receive and respond professionally and courteously to all customer inquiries regarding service level changes, order status, customer disputes, billing questions, cancellations, product knowledge requests, and prospect requests
* Enter and prepare all paperwork for shipping department and Site / Plant manager and generate daily invoices for customers
* Coordinate with production to ensure scheduling is maximized and all deliveries are on-time
* Manage / maintain assigned customer inventories including reviewing stocks & placing orders and shipments
* Work directly with Account Managers and Tech Centers regarding updated pricing, order information and other issues
* Maintain customer profiles, assigned files & computer records including pricing information, phone lists, purchase order requisitions/receipts, quote log for Technical Centers
* Ensure customer concerns are understood and clearly explain resolution to the customer
* Work closely and effectively with the credit department to resolve disputed credit items and investigate short-paid invoices
* Work in conjunction with other departments to resolve customer issues
* Maintain a positive work atmosphere with a culture of respect for others
* Perform other tasks as assigned
Email Alert for Customer Service Representative jobs in Conyers, GA, United States
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