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CVS Health
Atlanta, GA, United States
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that h
Job Source: CVS HealthCVS Health
Atlanta
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that h
Job Source: CVS HealthCVS Health
Atlanta, GA, United States
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that h
Job Source: CVS HealthPNIG
Atlanta, GA, United States
Job Description Job Description Our firm is rapidly growing, and we invite you to join our team! Fully remote licensed in any of the following states: AL, FL, GA, IL, IN, KY, MO, NC, OH, SC, TN Excellent benefits package!! Were searching for top performers to add to our commercial department. We want to add a true relationship builder to our tea
Job Source: PNIGAON
Atlanta
Aon is looking for a Senior Middle Market Broker As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions supporting commercial risk. As a Broker you will report directly to the Atlanta Middle Market leader. This role has the flexibility to work both virtually and from our A
Job Source: AONZurich NA
Atlanta, GA, United States
Senior Market Facing Underwriter, Middle Markets 111238 At Zurich you can learn, develop, and lead while being authentically you every day. We believe our future is brighter together because our voices are diverse and heard. Our behaviors are inclusive, our actions drive equity, and our people feel a sense of belonging. We are an insurance leader c
Job Source: Zurich NATD Bank
Atlanta
**Work Location:** Atlanta, Georgia **Hours:** 40 **Pay Details:** $141,960 - $213,200 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. The included salary range for this role takes into account multiple factors that are considered in making compensation decisions. The base pay actually offered may v
Job Source: TD BankVisa
Atlanta, GA, United States
Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable,
Job Source: VisaAtlanta, GA, United States
Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
Position Summary
Contributes to sales, account management, and business retention for the organization's products and services in support of profitable growth and other business objectives. Delivers support in account servicing for assigned constituents (producers, plan sponsors, customers), business or customer segment, products and services and geographies.
What you will do
Assists with the development and execution of customer service strategies, meeting with customers at least quarterly to review status and discuss new action items.
Supports Account Manager who is responsible for the financials and relationship of customers with 100 to 5000 employees.
Manages the reviews and reporting of key performance indicators to ensure critical deliverables are achieved.
Collaborates in discussions regarding service levels and expectations, establishing methods for process improvements.
Facilitates reviews of key documentation to identify any gaps in service levels, conducts root cause analysis, and communicates corrective action plans for deficiencies.
Manages critical plan administration activities, including installation, plan set-up, eligibility, billing, and drafting.
Coordinates customer requests for network analysis, benefit plan design changes, and benefit questions.
Required Qualifications
+2 years prior Customer Service experience
Must live in Metro Atlanta, GA and be able to travel to customers and workplace for meetings.
Excellent customer service mindset, strong communications (verbal and written) ability to interact with customers/brokers.
Experience with Outlook, Microsoft office including Word, Excel and PowerPoint, Teams.
Strong critical thinking and analytical skills.
Health & Life license required within 90 days of hire
Preferred Qualifications
Prior Health Insurance industry-related experience working with complex accounts.
Salesforce experience
Education
High School Diploma or GED
Pay Range
The typical pay range for this role is:
$40,600.00 - $85,100.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits
We anticipate the application window for this opening will close on: 07/30/2024
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Email Alert for Associate Account Manager (Middle Market) jobs in Atlanta, GA, United States
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Please refresh the page and try again.
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