Landmark Worldwide: Implementation Specialist
San Francisco, CA, United States
Landmark Worldwide: Implementation Specialist We are seeking an experienced Implementation Specialist who can manage and implement multiple technology-based projects from start to finish in a timely and efficient manner. The ideal candidate should have a proven track record of implementing projects in technology, customer service, customer engagement, and online events.
Responsibilities:
Collaborating with project teams and stakeholders to implement a data-driven approach that solves business problems
Coordinating and communicating project plans and timelines with all stakeholders
Developing reports and dashboards that present data in a clear and useful manner
Analyze complex ideas or proposals and build a range of meaningful recommendations.
Use data and insights to inform conclusions and support decision-making.
Provide both large group and individualized training and coaching in support of basic and advanced skills.
Work closely with project managers, stakeholders, and other team members to understand business requirements, create project plans, timelines, and prioritize tasks.
Manage and implement multiple projects simultaneously, ensuring they are delivered on time, on budget, and to a high quality.
Provide support to stakeholders during the implementation process, addressing any issues or concerns and ensuring their satisfaction with the end product.
Develop and maintain project documentation and provide regular updates to project stakeholders and team members.
Troubleshoot technical problems and work with the technical team to diagnose and resolve issues.
Requirements: Proven track record of managing and implementing successful projects in technology, customer service, customer engagement, and online events.
Excellent project management skills with the ability to prioritize tasks and manage time effectively.
Exceptional communication and interpersonal skills with the ability to build strong relationships with colleagues and stakeholders.
Demonstrated ability to deliver results while working effectively both independently and on a team.
Understanding of different software development methodologies such as Agile and Waterfall.
Technical experience in programming languages like Python, C++, and Java is a plus.
Excellent communication, collaboration, organization, and problem-solving skills
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