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Sanmina Corporation
, CA, United States
**Job Details** **Technical Support Specialist - (64343)** This details all the information about the job posting. Share this job as a link in your status update to LinkedIn. **** Category (For Job Seekers) Information Technology Location 13241 - K06 San Jose SGS - San Jose, CA 95131 US (Primary) Job Descriptio
Job Source: Sanmina CorporationIdentified Talent Solutions
Monterey Park, CA, United States
Job Description Job Description Job Title: Technical Support Specialist Industry: Consumer Electronics Location: Greater Los Angeles Area, Onsite Overview: The Technical Support Specialist will join a progressive and thriving consumer electronics brand, dedicated to building an international presence from a new Los Angeles office. Committed to i
Job Source: Identified Talent SolutionsIdentified Talent Solutions
Monterey Park
Job Description Job Description Job Title: Technical Support Specialist Industry: Consumer Electronics Location: Greater Los Angeles Area, Onsite Overview: The Technical Support Specialist will join a progressive and thriving consumer electronics brand, dedicated to building an international presence from a new Los Angeles office. Committed to i
Job Source: Identified Talent SolutionsOpentext
, CA, United States
** Technical Support Specialist** Req id: 26687 Waterloo, ON, CA **OPENTEXT - THE INFORMATION COMPANY** As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. **T
Job Source: OpentextEpsilon3
Los Angeles, CA, United States
[Full Time] Technical Support Specialist at Epsilon3 (United States) | BEAMSTART Jobs Technical Support Specialist Epsilon3 United States Date Posted 24 Mar, 2023 Work Location Los Angeles, CA, United States Salary Offered $60000 — $120000 yearly Job Type Full Time Experience Required 3+ years Remote Work Yes Stock Options No Vacancies 1 availabl
Job Source: Epsilon3Tucker Parker Smith Group (TPS Group)
, CA, United States
Technical Support Specialist Location: Los Angeles, CA (Hybrid) 6 month assignment (Great potential to extend or convert) Pay Rate: $34-$36 doe Schedule: 7:00am-3:30pm On behalf of our client a private university located in Los Angeles, CA we are seeking for a System Administrator that will support the medical departments in resolving and priorit
Job Source: Tucker Parker Smith Group (TPS Group)Constant Contact, Inc.
Los Angeles, CA, United States
**Technical Support Specialist** Category Customer Success Job available in 2 locations * Remote, United States * Los Angeles, CA, United States JOB DESCRIPTION At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business own
Job Source: Constant Contact, Inc.Envoc
Los Angeles, CA, United States
**Description** Envoc is a growing company looking for a talented individual to provide end user support to our clients across a wide range of products and services. We are looking for a Technical Support Specialist to assist us in our mission of providing a better reality to our clients through high quality, custom software solutions and superior
Job Source: EnvocLos Angeles, CA, United States
**Gunderson Dettmer**
**Technical Support Specialist**
**IT - Los Angeles, CA - Full Time**
**Gunderson Dettmer** is the only business law firm of its kind - exclusively serving the global venture capital and emerging technology marketplace. With more than 400 attorneys in ten offices - from Silicon Valley to Singapore - we innovate for innovators, accelerate entrepreneurship, and help build companies at every stage of the growth lifecycle. We are committed to being the employer of choice by working together to create an environment, in which each of our people can grow, take initiative, and develop a fun, fulfilling and financially rewarding career.
**Job Description**
Gunderson Dettmer is seeking an experienced **Technical Support Specialist** to work in our Los Angeles office. The Technical Support Specialists role is to deliver high quality technical support to end users in the organization. This role encompasses efficient and effective customer service skills to troubleshoot hardware and software issues as well as limited training on the use of various types of hardware and software programs in support of business objectives. This individual is responsible for the joint monitoring of a dedicated Service Desk phone and email for end-users to use when seeking assistance related to computers, printers, network, and applications. This individual also responds to questions and concerns, and arranges for appropriate Systems/Network staff to assist with problems related to network or system issues. The individual would jointly maintain a database of support issues using database software and on-line documentation for resolving common problems.
The candidate will be the only Technical Support Specialist in a branch office of approximately 40 employees and will report to the Helpdesk Manager, who is located in the Silicon Valley Office. Local oversight will be provided by the San Diego Office IT Admin team. It is crucial that this individual be able to work collaboratively with remote team members and managers and is capable of being self-directed with regard to daily tasks.
**Job Responsibilities**
* Respond to support calls or emails in accordance with current IT Department standards and under the direction of the Service Desk Manager.
* Document support issues and resolutions.
* Manage local moves/adds/changes to user set-ups for both computers and phones.
* Configure end-user personal computers for use with firm resources from home or when traveling.
* Maintain readiness and manage check-out process for firm laptops.
* Manage networked business machines.
* Communicate software problems and issues to Applications Analyst and support teams. Respond to questions regarding the general use of firm software/systems.
* Stay up-to-date with developments in both commercial and custom-built software products used in the organization.
**Job Requirements**
* Two to six years years of relevant experience, preferably in a law firm.
* In-depth, hands-on knowledge of enterprise and desktop hardware and systems.
* In-depth, hands-on knowledge of enterprise and desktop applications, including Windows 7, Windows 10 and Microsoft Office Suite.
* Knowledge of basic networking principles required.
* Experience with individual and group based training.
* Experience in (iManage/Filesite), Workshare, Mimecast, Aderant (CMSOpen), Filesurf, IRM, Video conferencing software Zoom/Cisco, IQ Track ticketing software and other law firm programs preferred.
* Strong working knowledge of Windows 10, Apple IOS and Android environment would be highly desirable.
* Knowledge of trends in computer technology relating to hardware and software.
* Ability to travel to other offices.
* Ability to work overtime.
* Exceptional verbal and written communication skills.
**Educational Requirements**
* BS/BA degree (or Microsoft /Cisco/Comptia Certifications and relevant experience, preferably in a law firm).
**Schedule**
* Monday Friday, 8:30 a.m. to 5:00 p.m.
**Status**
* Full Time, Non-Exempt.
**Benefits**
In addition to offering competitive salaries, we also offer an excellent benefit package, which includes full medical, dental and vision coverage; 401(k) Profit Sharing Plan; Flexible Spending Account and Paid Time Off.
Gunderson Dettmer is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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Technical Support Specialist jobs in Los Angeles, CA, United States
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