BPH Patient Navigator

Gahanna, OH, United States

About the Role

To support U.S. Urology Partners by facilitating care in all phases of Benign Prostatic Hyperplasia (BPH), including diagnosis, treatment, and transitional care continuum. Effective nurse navigators build working relationships, solve problems, direct patients to resources and manage information. Responsible for the Company Vision "To be the prominent urology practice and beyond, with a reputation for delivering excellent and effective care in all urologic modalities. By providing full-service urology to the patients and communities we serve, there will be greater satisfaction as well as patient and physician loyalty which will allow U.S. Urology Partners continued success and growth."

What You'll Be Doing

Coordinate patient care including scheduling, care transitions, communication, and referrals for services in collaboration with physicians and the broader care delivery team across the continuum of care

Assess patients' current and future needs across a broad spectrum of medical, psychosocial, and financial aspects and make referrals to internal and external resources as appropriate

Interface with other healthcare teams for appropriate referrals and services

Provides and reinforces education to patients, families, and caregivers about diagnosis, treatment options, side effect management, and post- treatment care and survivorship

Provides education and facilitates coordination on insurance appeals and funding for oncology treatments

Establish and maintain relationships with patients, family and caregivers throughout the continuum of care

Promotion and facilitation of support groups and services offered by U.S. Urology Partners

Promotes awareness of clinical trails to patients, families, and caregivers

Ensures documentation of patient encounters and provided services

Facilitate language translation or interpretation services

Build partnerships with local agencies and groups for referrals

Document all patient coordination activities, education, and other interactions in designated inpatient and outpatient electronic health record systems

Willing to travel to other locations for business needs

Maintains strictest confidentiality

Performs related work as required

What We Expect from You LPN, CMA. LPN Preferred

Minimum two (2) years of experience working in a medical practice

General knowledge of healthcare insurance system

Excellent verbal and written communication skills

Electronic Medical Records Experience

Experience in relationship building with people in crisis

Urology experience

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

To perform this job successfully, an individual should have thorough knowledge in computer information systems.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Travel

Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.

What We are Offer You

At U.S. Urology Partners, we are guided by four core values. Every associate living the core values makes our company an amazing place to work. Here "Every Family Matters"

Compassion

Make Someone's Day

Collaboration

Achieve Possibilities Together

Respect

Treat people with dignity

Accountability

Do the right thing

Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more.

About US Urology Partners

U.S. Urology Partners is one of the nation's largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services. Through Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, and Florida Urology Center, the U.S. Urology Partners clinical network now consists of more than 50 offices throughout the East Coast and Midwest, including a state-of-the-art, urology-specific ambulatory surgery center that is one of the first in the country to offer robotic surgery. U.S. Urology Partners was formed to support urology practices through an experienced team of healthcare executives and resources, while serving as a platform upon which NMS Capital is building a leading provider of urological services through an acquisition strategy.

U.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.