AV Event Manager

Weehawken, NJ, United States

ROLE: AV Event Manager

CONTRACT TYPE: Full-time

LOCATION: Weehawken, New Jersey, US

Role Summary

Kinly is one of the world’s most recognisable companies within the Audio Visual and Unified Communications technology space, working with numerous high-profile global-class organisations, helping them drive maximum collaboration, engagement and productivity to enable their colleagues to work together, from everywhere.

We design, engineer and support audio visual and collaboration technology solutions that add real business value and deliver exceptional user experiences, every time.

Due to our continual desire to keep furthering our capability and expertise in technology, we now have an exciting opportunity for a proven AV Event Manager to join our dynamic onsite team; who are passionate about delivery to our customers, while also continually looking to develop their own skills and knowledge through their personal development plans.

Duties and Responsibilities

Management

Client Management – Building and maintaining client relationships.

Team Management – Share management duties of technical staff in the delivery of live events.

Training & Development

Identify areas required for training and development for self, and complete necessary training as set out by Manager.

Monitor performance of team and provide feedback.

Events & Broadcasts

Project management of live broadcasts across the client’s sites.

Attend / coordinate event production meetings.

Pre-event planning.

On-site management and overall responsibility of events.

Act in capacity of show caller as and when required.

Booking crew to the highest level of skill sets.

Providing a concise technical brief to the operating crew.

Outsourcing and booking of hire equipment and additional services.

Event management of high profile auditorium based IPOs and Results presentations.

Work with specialised production and facilities companies in the provision of events and broadcasts.

Provision of on-demand web casts that are posted on the client’s Intranet.

Post-event wrap-up report and meeting, including identification of incidents and problems and ensuring these are documented and rectified prior to further events.

Video / Audio Conferencing

Management of Video / audio conferences in support of live events. Best efforts should be made to ensure all sites are connected on time, fully tested and receiving / transmitting good audio / video.

Assist with support for video / audio conferencing problems. Investigate faults and recommend further actions to rectify.

General Duties

Advise clients on best practice.

Client relationship development.

Provide regular feedback on communication issues and service improvements.

Contribute to the ongoing development of operating procedures and processes.

Global Coordination

Maintaining a good working relationship with global AV events counterparts.

Hold and attend regular meetings with global AV teams to discuss service and operations issues.

Skills Profile

Certifications &Technical Expertise:

Avixa CTS (Certified Technology Specialist)

Q-Sys Sound Structure

Crestron 101 / Toolbox

Key Competencies

Event Planning & Management : Expertise in end-to-end event management, including pre-event planning, on-site execution, and post-event wrap-up.

Client Relationship Management : Proven ability to build and maintain strong relationships with clients, acting as a trusted advisor and ensuring customer satisfaction.

Team Leadership : Experienced in managing technical staff and coordinating with various stakeholders to deliver successful live events.

Technical Briefing : Capable of providing clear and concise technical briefs to operating crews, ensuring all team members are well-informed and prepared.

Problem-Solving : Strong troubleshooting skills for AV and conferencing issues, ensuring quick resolution and minimal disruption during events.

Global Coordination : Effective in maintaining communication and collaboration with global AV teams, ensuring consistent service quality across locations.

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling.

About Kinly

Kinly is the globally trusted AV and UCC technology advisor to world-class organisations. Our solutions drive maximum collaboration, engagement and productivity to enable a world where people can work together, from everywhere. Our people are unified by a passion for helping teams achieve their workplace communication and collaboration goals, irrespective of complexity, location or project size. We design, engineer and support audio visual and collaboration technology solutions that add real business value and deliver exceptional user experiences, every time.

Why Kinly?

We are experienced: When you join our family you’ll be part of a multi-award-winning team made up of the industry’s most innovative professionals.

We are proven: The world’s leading global businesses rely on us to deliver secure and reliable meeting experiences. Come with us on our journey.

We are independent: We partner with the world’s best AV vendors to deliver our customers unrivalled access to cutting edge technology tailored to their exact needs.

We are global: You’ll be working with alongside the world’s leading brands and supporting them on high-profile, international projects.

Equal Opportunities:

Kinly is committed to providing equal opportunities in employment, all qualified applicants will receive consideration for employment without regard to sex, age, gender identity, pregnancy, colour, race, national origin, sexual orientation, disability, religion or any other ‘protected characteristics. We welcome your application.

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