Business Analyst III - Onsite

Coppell, TX, United States

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.

We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.

Primary Function

The Senior Business Analyst works with the business and IT and leads the team in delivering the best solutions using the latest Agile methodologies. These solutions will take the form of technology products and process improvements. The Senior Business Analyst analyzes the business need, defines the best solution, and facilitates the successful implementation of complex solutions through hands-on work, interfacing with development resources and creating other materials to support the process. The Senior Business Analyst may also have some supervisory and leadership responsibilities within the Vendor Management Team.

Principal Duties

Transform the business by rapidly delivering the best designed solutions as prioritized by the company’s strategic and productivity goals.

Organizes and plans the best approach to the business need and guides the business in achieving the best solution with multiple points of integration and risks.

Brings depth of mortgage subject matter expertise, technical knowledge and analytical skills to all tasks and projects.

Normalize data in Vendor Management’s system of record.

Own and manage large pipeline of Vendor reviews and invoicing while maintaining rapid pace of deliverables and solutions.

Conceptually engineer solutions in a variety of systems, platforms and tools – choosing the right option for the problem by balancing complexities, risks, speed-to-market and other factors.

Work with business units to develop vendor scorecards that effectively monitor deliverables.

Leads the analysis and documentation on how the business needs impacts other systems and processes and plans/organizes work for others.

Performs complex data collection and analysis needed to compile cost-benefit vendor analysis and project rationalization.

Leader in writing use cases, specifications, business requirements and test conditions

Performs hands-on development efforts using available technology and programs for prototype, testing or production use.

Research and gain insight into regulatory changes and requirements that impact the business.

Perform and manage vendor/outsource opportunities and analysis – write and review RFI/RFP and responses, work with other groups on due diligence, support ongoing relationship analysis and performance monitoring.

Ability to plan and organize and manage other team members.

Accomplishes other duties as assigned

Ability to travel ~20%

Education And Experience Requirements

Bachelor’s degree or equivalent preferred

4+ years of combined experience in mortgage or IT supporting mortgage originations

Knowledge, Skill And Ability Requirements

Understanding and proven experience applying knowledge of downstream and upstream impacts and risks (such as regulatory/compliance concerns, Vendor operational changes) in a mortgage origination business.

Able to quickly learn, access complex problems and conceptualize solutions to be deployed through technology or process improvements.

Creative problem-solver who combines analytical skills with technical proficiencies to deliver quality results.

Driven and self-motivated, must be able to provide large output working independently as well as part of team.

Performs well in a fast-paced team environment and manage/drive multiple requests to successful completion in a prompt and professional manner while communicating issue/status to appropriate stakeholders.

Proven track record of delivering complex projects and documents/requests/changes combined with the ability to be proactive in identifying opportunities for improvement.

Proven ability to clearly articulate, effectively author and present complex requirement documents, including the benefit analysis, both verbally and written.

Ability to act as effective front-runner between/among business departments, senior management, and IT/consultants/technology.

Ability to manage/participate/lead user acceptance testing and provide training on the new feature/process.

Ability to multi-task and adapt to shifting priorities, demands and tight timelines using analytical and problem-solving skills.

Proven ability in authoring and analyzing ‘Process Flow’ diagrams.

Enjoy learning and working in a challenging/changing environment.

Company Perks

15 Paid Time Off (PTO) days and 18 after 1st anniversary!

9 Paid Holidays

Casual Workplace

Employee Engagement Activities

Company Benefits

Medical (including Health Savings Account & Flexible Savings Account)

Dental - RX – Vision – Life, Disability Insurance – 401(k) Plan with company match! – Employee Assistance Plan

Performance-based Incentives

Pet Insurance

Advancement Opportunities

Newrez NOW

Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more

1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice

Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee

Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions

Equal Employment Opportunity

We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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