Admissions Associate Advisor

Mountain View, CA, United States

We are currently seeking an Admissions Associate Advisor (Remote and Online) for the Corporate Office of Gurnick Academy. Gurnick Academy is a leading Bay Area private healthcare college offering an extensive variety of nursing and allied healthcare programs such as: Vocational Nurse, Psychiatric Technician and Bachelor of Science in Nursing (RN to BSN pathway) as well as Medical Assistant, Dental Assistant and Phlebotomy Technician and healthcare programs: Associate of Science in Physical Therapist Assistant, Ultrasound Technology, MRI, Radiologic Technology, and Bachelor of Science in Diagnostic Medical Imaging.

Basic Function:

The Admissions Associate Advisor [AAA] supports the Admissions Manager and Advisors in processing and follow-up of admissions lead and prospect generation including assisting with administrative and admissions processes. AAA is considered both a career counselor and initial assessor of student appropriateness for Gurnick Academy programs. The AAA assists in the primary screener for student acceptance through using a combination of tools including interviewing, initial competency test scores, review of experience, and review of prior academic requirements. The AAA will ultimately require the knowledge of each program at their campus and be prepared to offer counsel to prospective students on both the viability of the program for the student and ensuring the students stated goals are in alignment with the career opportunities presented by the program the student is interested in.

Requirements:

Fluent English, ability to write/speak clearly and informatively

Bachelor's degree is desired

Understands roles and reporting relationships in the organization

Excellent communication and listening skills

Demonstrates group presentation skills

Organizational knowledge of educational institutions

Identifies and resolves problems in a timely manner

Excellent attention to detail and time management skills

Prior demonstrated experience with student tracking software/systems

Demonstrates a professional attitude to the student population

Able to manage student expectations as a result of student union complaints

Ability to guide and counsel students

Remains open to others' ideas and will consider alternate solutions

Speaks clearly and persuasively in positive or negative situations.

A big plus if you have/can: Marketing experience is preferred

Experience with the Student Management System

Admissions experience or support

Organizational knowledge of educational institutions

Responsibilities: Primary role for AAA is the processing and follow-up of admissions lead and prospect generation - Outgoing calls to include about 40% of the daily work load. Working hours by Pacific Time.

Actively seek out and participate in, ongoing admissions best practices

Review all web inquiries and call-ins

Receive calls from people interested in Gurnick programs and inform them of minimum entrance requirements for the program. Review and call all web inquiries and call-ins that were screened by the Front Desk Representative. Calls are to be made during evening hours and on weekends

Schedule admissions appointments for those people who meet minimum requirements

Enter everyone who inquiries about the program and as much information about their current situation into the CRM for parallel path activities

Primary focus on outbound call volume to prospective students from database

Set appointments and tours with prospective students

Interview candidates to understand - motive, appropriateness of program for their career objectives, personal ability to manage the program and their existing life circumstances

Educate candidates on the nature of the program and its academic demands

Clearly communicate program requirements, academic requirements, and documentation needs

Update pipeline status of candidates as they move through from introduction/information to enrollment stages of the admissions process

Prepare student enrollment report for discussion at weekly campus meeting

Receive payments from students and provide receipts - give to Campus Director / Campus Administrative Manager

Direct students to Student Services Coordinator or Registrar for transcript requests or other programmatic forms, etc

Update GE after entrance exam appointments has been met and call to reschedule any missed appointments. This includes the management of callbacks to prospective students to schedule / reschedule appointments

Prepare packets (for campus programs MRI, UT, RT, MA) - Photocopy program info, requirements, fees, disclosures, immunizations for each program.

Create student folders and put all necessary documents in a folder, make file labels, and input onto the "Enrolled List"

Ensure that GAMA student records/files comply with accreditation and governmental agencies' rules and policies (ABHES, BVNPT, JRCERT, DOE, BPPE, etc.)

Attend weekly staff meetings as directed by the Campus Director

Stay up to date on all programs offered by the campus as well as changes in the employment marketplace - including program statistics such as; placement rates, licensure pass rates, and retention rates

Set up appointments with Financial Aid after the student has registered for the program (can direct the candidate to government financial aid website for initial information)

Participate in scheduled evaluation and goal setting meetings with direct manager

Actively seek out and participate in ongoing admissions best practices

Other duties/responsibilities as assigned

Conditions: Full-time work

Work in a team

Long-term cooperation

Payment in USD

The cover letter for this position is required and must be in English.

In your cover letter, please talk about yourself, your experience for the position, and your accomplishments. It is important to go over each point in the requirements.

Accessible to applicants with disabilities