Care Coordinator

Washington, DC, United States

Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to the resources they need. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services – working with local partners to promote healthy people and strong communities. All of our services are intended to be collaborative and personalized for the individual.

The Care Coordinator job responsibilities involve service linkage and care coordination, engaging and working with children, youth, and families with significant behavioral health needs. Care Coordination team members should have a thorough understanding of local communities, be skilled at developing working relationships with community agencies, and can identify potential community supports for development to assist families/caregivers working collaboratively with Child and Family Teams. Care Coordination staff ensure children, youth and families have a voice and choice in all coordinated care and services provided.

Essential Functions: Joins with family to identify care coordination needs/services in line with service delivery standards and program outcomes to ensure best outcomes for children, youth, and families.

Works with families to define cultural factors that influence strengths, functioning, and family interaction styles to ensure ongoing engagement and success in care planning.

Identifies strengths of children, youth, and families for utilization in care coordination engagement and supporting healthy outcomes.

Coordinates family-based-services for children, youth, and families in their home, school, and community.

Ensures with family that services identified on care plans are the most appropriate, least restrictive, and meet the safety and treatment needs of the child, youth and family.

Engages and build positive relationships with children, youth, and families in coordination with child and family teams to support successful integration of team members and care plans.

Develops collaborative and creative partnerships with community resources to meet the diverse needs of youth and families.

Maintains necessary documentation, participates in program evaluation, attends team and program planning meetings, cross-systems training, and acquires knowledge of community resources.

Remains current with all training requirements including but not limited to High Fidelity Wraparound, MI, Cultural Humility, etc.

All other duties as assigned.

Experience providing services and/or support to children and families connected to behavioral health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral healthcare field:

three years with a high school diploma or equivalent; or

two years with an associate degree or bachelor's degree; or

one year with a master's degree or higher

Those with lived experience encouraged to apply.

Knowledge and experience in Hi-Fidelity Wraparound preferred (Certification provided at time of employment).

Two years of experience in a coordinated supportive services or care coordination role preferred.

Experience working with people with autism spectrum disorders and developmental disabilities preferred.

Experience in one or more of the following areas:

family systems,

community systems and resources,

case management,

child and family counseling or therapy,

child protection, or,

child development.

Be culturally humble or responsive with training and experience to manage complex cases

Have the qualifications and experience needed to work with children and families who are experiencing serious emotional disturbance (SED), trauma, co-occurring behavioral health disorders and who are engaged with one or more child serving systems (e.g. child welfare, intellectual and developmental disabilities, juvenile justice, education)

Excellent organizational skills with the ability to stay focused and prioritize multiple tasks

Demonstrated high degree of cultural awareness.

Experience with multi-need individuals and families.

Broad knowledge of community service systems.

Willing to participate in and lead cross-systems care coordination.

Able to effectively communicate through verbal/written expression.

Must be able to operate in an Internet-based, automated office environment.

Valid Driver License required

Enjoy a great work environment with excellent salary, generous paid time off, and a strong benefits package.

Benefits include:

Medical

Vision

Short-term Disability

Long-term Disability

401K w/ Employer Match

Employee Assistance Program (EAP) provides support and resources to help you, and your family, with a range of issues, including:

- Managing stress, anxiety and depression

-Improving relationships at home or work

-Getting guidance on legal and financial concerns

-Coping with occupational stress and burnout support

OUR VISION

Healthy people. Strong communities.

OUR MISSION

Delivering exceptional care through connection.

OUR VALUES

Dignity - We meet people where they are on their journey with respect and hope.

Collaboration - We listen to understand and ask how we can best support the people and communities we serve.

Wellbeing - We are inclusive; we celebrate one another's strengths, and we support one another in being well.

Excellence - We demand high-quality care for those we serve and are a leader in how we care for one another as a team.

Innovation - We deeply value diversity of thought and experience, knowing it is what inspires us to stretch past where we are and reach towards what we know is possible.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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