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Western & Southern Life
Columbus, OH, United States
Overview : Provides timely and courteous service to internal and external clients by researching, analyzing and resolving service requests and complaints. Effectively answers questions related to existing contracts and products providing accurate, detailed and complete information. Accepts and processes payments and other policy transactions accur
Job Source: Western & Southern LifeRandstad US
Columbus
client services support advisor. + columbus , ohio + posted june 15, 2024 **job details** summary + $18.99 - $19 per hour + temp to perm + high school + category business and financial operations occupations + referenceAB_4555151 job details As a Solutions Center Representative, you will be the first point of contact for investment professionals, p
Job Source: Randstad USAmazon
Dublin
Description Amazon is seeking an adventurous logistics professional for our Amazon Web Services Team in the Columbus, OH area. This position requires that the candidate selected be a US Citizen and must obtain and maintain an active TS/SCI security clearance. Logistics Specialists monitor inventory levels to ensure that proper stock levels are main
Job Source: AmazonPeopleReady
Columbus
Centerline is your one access point to limitless truck driving opportunities. Our job is to connect you with safe, rewarding work at top companies while maintaining your flexibility and work/life balance. Responsibilities: * Working as a Transport Dispatch Manager * Using broker boards DAT, we use the most. * Hours of Service Experience, we use Omn
Job Source: PeopleReadyForward Air
Groveport
Position: Logistics Coordinator Job Description: Due to continued expansion, Forward’s Carrier Management team is seeking a Logistics Coordinator. Forward is seeking self-motivated individuals to successfully oversee the on-time service performance and administration of our P&D vendor network. This role is responsible to ensure that shipments are p
Job Source: Forward AirAmazon
Dublin
Description AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the inn
Job Source: AmazonEnterprise Mobility
Dublin
**Overview** Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards
Job Source: Enterprise MobilityQuality Technology Services, LLC
New Albany
Learn what makes QTS a unique place to grow your career! (om/727409140/ff26de87d4) The **Logistics Project Manager** is responsible for implementing and controlling the management of materials between different QTS locations. The Logistics Project Manager will integrate and strategize with Strategic Procurement Project Managers and other internal c
Job Source: Quality Technology Services, LLCColumbus
Job Description Job Description Salary:
Mercury is seeking a Logistics Client Support Guide to help build the future of frustration-free logistics with us.
At Mercury, we are on a mission to provide the most seamless and worry-free logistics services in the world for every type of shipping so our customers in the Life Sciences and Healthcare industries can focus on what matters most to them. Our company’s growth focus is strategic and deliberative, and we live the values of:
Client Obsession
Relentless Improvement
World-Class Teamwork
To keep up with explosive demand, we need self-motivated, innovative go-getters in every department. If you want an opportunity for ownership, accountability, and to make a rapid impact and contribution to a company in its hyper-growth state, Mercury is the place for you.
As a Logistics Client Support Guide, you will be at the forefront, interfacing with clients daily and working to solve their most complex shipping problems. This position requires tenacity, problem solving skills and a willingness to do what it takes to get the job done.
This is not a remote position, in-office presence in our Columbus Office is required.
Responsibilities of the role:
Respond to client shipping requests and inquiries via emails and phone
Provide clients consultative guidance on which of our services will best meet their needs
Track shipments throughout transit and proactively notify clients of status and work with carriers to promptly resolve any issues or delays
Work directly with clients and Provide prompt response to service
Book client shipments with a broad network of Mercury partners
Review and process domestic and international shipping documents for accuracy and completeness before submission to partners and customs officials
Use our ZenDesk CRM and internal Transportation Management Software
Update our Mercury CRM to reflect the most up-to-date, accurate, and detailed information on each shipment
Add vendor and client charges to shipment info to streamline invoicing
Comply with all company business processes, procedures and work instructions
Who We’re Looking For
The ideal candidate for the role of Logistics Client Support Guide role takes initiative a strong sense of urgency and perform well under tight deadlines. You are a great multi-tasker and do well under pressure. As a member of a client’s dedicated support team, your strong interpersonal skills and the ability to quickly build rapport and trust will be critical to your success. This position is instrumental in providing the level of superb care and commitment that our clients have come to expect and depend on from Mercury.
Qualifications:
Bachelor's Degree
1-2 Years of work experience
Ability to understand current and future needs of our clients
Experience with the Microsoft Office suite
A willingness to learn and work in a start-up environment
Good oral and written communication skills, in person and electronically
Demonstrated ability to resolve problems quickly and collaboratively
Strong organizational and follow-through skills
Exceptional work ethic
Email Alert for Client Support Logistics Guide jobs in Columbus
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