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Client Care Coordinator

Chelsea, MA, United States

Job Description Job Description We are seeking a Client Care Coordinator to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

Handle customer inquiries and complaints

Provide information about the products and services

Troubleshoot and resolve product issues and concerns

Document and update customer records based on interactions

Develop and maintain a knowledge base of the evolving products and services

Qualifications:

Previous experience in customer service, sales, or other related fields

Ability to build rapport with clients

Ability to prioritize and multitask

Positive and professional demeanor

Excellent written and verbal communication skills

Company Description Visiting Angels is a national, private duty network of home care agencies. We are proud to be the nation's leading provider of essential personal senior home care services. Our Angels provide in-home care, respite care, senior personal care, elderly care, companion care, and elder care services. Company Description Visiting Angels is a national, private duty network of home care agencies. We are proud to be the nation's leading provider of essential personal senior home care services. Our Angels provide in-home care, respite care, senior personal care, elderly care, companion care, and elder care services.

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Client Care Coordinator jobs in Chelsea, MA, United States

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