Technology Program Manager

Summary The IT Project Manager will lead the planning, execution, and delivery of complex software development and infrastructure projects within SOM's Office of Technology. The role focuses on building and managing technical workflows, enforcing project standards, and automating key operational tasks. The position reports to the Office of Technology Leadership and works closely with other teams and stakeholders.

Position Responsibilities Leads the end-to-end delivery of software development and infrastructure initiatives, ensuring projects are completed on time and within budget.

Translates business requirements into technical controls and maintains project backlogs for product development.

Manages and monitors project schedules, resource allocation, and risk mitigation strategies.

Reviews, maintains, and creates operational and procedural documentation including; standards, architecture diagrams, runbooks, and tool configurations.

Coordinates with infrastructure and engineering teams to ensure that secure configuration standards are applied across services.

Implements and refines project management methodologies to optimize team efficiency.

Contributes to defining the technical scope of projects and identifying risks in system design or operations.

Promotes a collaborative mindset among peers and across technical teams.

Provides reporting and metrics on the project portfolio for executive sponsors and firm leadership on a regular basis.

Performs other duties as assigned in support of team objectives.

Leadership In collaboration with team members, stakeholders, and leadership - contributes to a clear and consistent work plan to achieve the project budget, deliverables, and schedule. Actively engages with and manages stakeholder relationships - supports team members with stakeholder management. Actively engages in internal professional development opportunities. Contributes to the development of standards, policies, and procedures. Protects SOM from financial and legal risk.

Minimum Qualifications 7–10 years of direct project management experience in software and infrastructure projects.

Demonstrated knowledge of the Software Development Life Cycle (SDLC) and product development processes.

Proficient in project management tools (MS Project, Jira, Asana, Smartsheet, Linear, etc) and familiar with scripting/automation tools such as Git or Python.

Skilled in technical documentation and standard operating procedure development.

Clear and direct communicator, able to collaborate across technical and non-technical teams.

Strong attention to detail and ability to work independently within defined objectives.

Demonstrated experience with Agile and Waterfall methodologies.

Preferred Qualifications PMP (Project Management Professional) certification

Experience in Architecture, Engineering, or Construction firms.

Certified ScrumMaster (CSM) or other advanced Agile certifications

Experience with cloud platforms (e.g., AWS, Azure, GCP) and managing cloud-native infrastructure projects

Familiarity with information security and risk management frameworks

Familiarity with Infrastructure-as-code and DevOps best practices

Experience leading projects focused on data management, data warehousing, or business intelligence

Benefits Health and Wellness: Medical, dental, vision, disability, and life & accident insurance

Savings: 401K matching, pre-tax spending accounts, and employee discount programs

Work/Life Balance: Inquire about our approach to flexible schedules, paid family leave, paid vacation, backup child and elder care, and an employee assistance program

Professional Development: Reimbursement for professional licenses, associated renewals, and exam fees as well as specialized in-house career development

Compensation for this role is based upon experience, qualifications, location, and education and typically ranges from $145,000 to $165,000.

We are proud to be an equal opportunity and affirmative action employer.

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