Residential Program Manager
Northbrook, IL, United States
As a Residential Program Manager at Glenkirk, you will take a leadership role in overseeing the operations and management of our residential programs. Your responsibilities will include program development, staff supervision, and ensuring the delivery of high-quality services to individuals in our care. This position requires a strong combination of organizational, managerial, and interpersonal skills.
Key Responsibilities:
Program Development and Implementation: Develop and implement residential programs that align with the organization's mission and goals.
Ensure programs meet regulatory requirements and industry standards.
Staff Supervision and Development: Supervise, train, and mentor residential staff, providing guidance and support.
Conduct regular performance evaluations and facilitate professional development opportunities.
Client Support and Advocacy: Collaborate with case managers, healthcare professionals, and other stakeholders to ensure comprehensive support for residents.
Advocate for the needs and rights of residents, promoting a person-centered approach.
Budget Management: Oversee budgetary aspects of residential programs, including expenses, resource allocation, and financial reporting.
Identify cost-saving measures without compromising the quality of services.
Quality Assurance: Monitor and evaluate program outcomes, identifying areas for improvement and implementing corrective actions.
Conduct regular audits to ensure compliance with internal policies and external regulations.
Crisis Management: Develop and implement crisis intervention and response protocols.
Provide guidance to staff in managing challenging situations and emergencies.
Community Engagement: Establish and maintain positive relationships with the local community, service providers, and relevant agencies.
Promote community integration initiatives for program participants.
Qualifications:
Bachelor's degree in a related field (Social Work, Psychology, Human Services, etc.) required; Master's degree preferred.
Certification as a QIDP or eligibility for QIDP certification.
Previous experience in program management, preferably in a residential or similar setting.
Knowledge of applicable regulations and standards for residential programs.
Strong leadership and team-building skills.
Excellent communication and problem-solving abilities.
Annual salary range of $60,000 to $65,000.
Health, dental, and vision insurance options.
Retirement savings plan.
Professional development and training opportunities.
A dynamic and inclusive work environment committed to making a positive impact on the lives of individuals in our care.
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