Front Office Associate
Downingtown, PA, United States
Benefits:
Opportunity for advancement
Profit sharing
Training & development
Code Ninjas Downingtown is seeking a highly professional, enthusiastic, and self-motivated Front Office Associate to join our team. The successful candidate will be the first point of contact for our customers, managing all aspects of their experience within the center.
Key Responsibilities:
1. Greet and welcome parents and children into the center, ensuring they receive a warm, positive first impression.
2. Answer incoming calls, providing courteous, efficient service, and forwarding calls when necessary.
3. Take detailed notes and messages and ensure they reach the appropriate staff member.
4. Coordinate with the center director or owner for additional tasks and responsibilities.
5. Open and close the center promptly according to the operational hours.
6. Conduct inventory checks and audits regularly, ensuring accuracy and proper record-keeping.
7. Exhibit a professional demeanor at all times, upholding the reputation of Code Ninjas.
Qualifications and Skills:
1. Prior experience in a front office role or similar customer service position is preferred.
2. Strong communication and interpersonal skills with a pleasing personality.
3. Ability to multitask, prioritize, and manage time effectively.
4. Exceptional organizational skills and attention to detail.
5. Reliable and punctual, with the ability to work flexible hours.
6. Team player with the ability to take initiative and work independently.
7. Familiarity with basic office equipment and procedures.
Code Ninjas is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
If you have a positive attitude, a passion for providing excellent customer service, and a love for creating an enjoyable experience for our customers, we would love to hear from you.
Note: Our Center Working hours are 3-7 PM Tue-Fri and 10-2 PM Sat. During summer the center will open 8:30-3:30 PM along with regular evening hours.
Compensation: $8.00 - $11.00 per hour
ABOUT US
Code Ninjas® is the world's largest and fastest-growing kids coding franchise, with hundreds of locations in the United States, Canada, and the United Kingdom. Founded in 2016, our company is headquartered in Houston, TX. At our centers, kids learn to code while building their own video games. Kids have fun, parents see results®.
Code Ninjas is creating the problem solvers of tomorrow. We believe that every child deserves the opportunity to unlock their full potential. Educating our youth in coding provides them with the problem-solving skills and self-esteem to pursue their dreams.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Code Ninjas Corporate.