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Northside Hospital
Atlanta
2024-66245Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today.Works with neonate,
Job Source: Northside HospitalNorthside Hospital
Lawrenceville
2024-62884Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today. The Operational Sup
Job Source: Northside HospitalNorthside Hospital
Atlanta
2024-67230Utilization Management & Revenue Cycle Supervisor -RN M-F, Full time hybridNorthside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discove
Job Source: Northside HospitalTruist
Atlanta
**The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check s
Job Source: TruistEmory Healthcare
Atlanta, GA, United States
Overview: Be inspired. Be rewarded. Belong. At Emory Healthcare. At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
Job Source: Emory HealthcareInspire Brands
Atlanta
The Product Manager for Customer Care at Inspire Brands is responsible for creating a unified customer care experience tailored to e-commerce guests. As a member of the centralized Product Management team within the Commercial organization, this role collaborates with stakeholders across diverse brand portfolios including Sonic, Buffalo Wild Wings,
Job Source: Inspire BrandsGrady Health System
Atlanta
Job Description Grady Health System offers many career paths for your professional growth. Whether you have many years of experience or are in the early stages on your career, you can find a rewarding position at Grady! Job SummaryThe Care Coordination Advanced Educator develop and provides education, training, updates and follow up to team on the
Job Source: Grady Health SystemNorthside Hospital
Atlanta
2024-68387Remote options after successful trainingNorthside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career
Job Source: Northside HospitalNorcross
**JOB PURPOSE:**
The primary purpose of the Director of Care Coordination and Patient Experience is to support the facility level Senior Care
Partners in ensuring that residents within the organization’s skilled nursing facilities receive high-quality, coordinated care that meets their individual needs while simultaneously enhancing their overall experience.
The Director of Care Coordination and Patient Experience aims to create a standardized, patient-centered approach across all facilities, driving excellence in care delivery, patient satisfaction and operational efficiency.
The Director of Care Coordination and Patient Experience through leadership and support will foster a culture of empathy, respect, and continuous improvement, ensuring compliance with regulatory standards and achieving organizational goals for resident care and satisfaction.
**KEY RESPONSIBILITIES:**
1. Develop and execute comprehensive care coordination and patient experience strategies aligned with corporate goals.
2. Standardize care coordinating protocols and patient experience initiatives across all facilities.
3. Identify and implement best practices for resident care and satisfaction.
4. Provide leadership and guidance to nurse navigators assigned as Senior Care Partners.
5. Foster a culture of excellence in resident care and satisfaction
6. Ensure all facilities comply with relevant regulations, standards, and guidelines.
7. Develop, revise, and review policies and procedures to maintain high-quality care.
8. Analyze data and trends to identify areas for improvement and implement corrective actions.
9. Design and implement organizational initiatives to promote resident satisfaction and overall experience.
10. Conduct scheduled audits and assessments to gather feedback and identify areas for improvement.
11. Monitor and evaluate the effectiveness of care coordination efforts. Identifying barriers to effective care coordination and assisting in addressing as needed.
12. Serve as a liaison between corporate leadership, regional directors, and facility staff.
13. Promote a collaborative environment that supports interdisciplinary teamwork.
14. Represent the organization in forums and conferences.
15. All other duties assigned.
**KNOWLEDGE, SKILLS, ABILITIES:**
• Comprehensive understanding of healthcare delivery systems, particularly in long-term care settings
• Knowledge of care coordination and case management principles
• Familiarity with resident experience best practices
• Understanding of interdisciplinary team dynamics and collaboration strategies
• Working knowledge of Microsoft Word, excel, outlook and Electronic Health Records- MatrixCare
• Ability to organize and prioritize workload
• Knowledge of disease processes, clinical pathways, medications and side effects.
• Must be an effective communicator
• Ability to collaborate and coordinate individualized resident centered care
• Understanding of the discharge planning process, resources and healthcare service lines
• Understanding of the Case Mix Meeting process
• Understanding of the Post Admission Care Conference
• Understanding of the Quality Assurance Performance Improvement Process
• Knowledge of CMS guidelines/regulations as they pertain to this position
**MINIMUM EDUCATION REQUIRED:**
Graduate of an accredited educational institution with a degree in Nursing
**MINIMUM EXPERIENCE REQUIRED:**
Minimum of 3 years of experience in long-term care or similar healthcare environments
**MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW:**
• Must possess an active Registered Professional Nursing License
• CPR Certification
**ADDITIONAL QUALIFICATIONS:** (Preferred qualifications)
• Ability to analyze data, identify trends and implement improvement strategies
• Strong understanding of care coordination, patient experience and quality improvement principles
• Ability to lead and manage teams across multiple locations
• Communication, leadership, and interpersonal skills
**Family Makes Us Stronger.** Our family, your family, one family. Committed to loving, giving, and caring. United in making a difference.
We are eager to connect with you! **_Apply Now_** to get started at PruittHealth!
_As an Equal Employment Opportunity employer, all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status._
Email Alert for Director of Care Coordination and Patient Experience_ jobs in Norcross
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