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Marriott International Inc
Irving, TX, United States
Job Number 24038490 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Dallas Las Colinas, 4150 North MacArthur Boulevard, Irving, Texas, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in
Job Source: Marriott International IncMarriott
Irving, TX, United States
Job Number 24038490 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Dallas Las Colinas, 4150 North MacArthur Boulevard, Irving, Texas, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and
Job Source: MarriottReunion Tower
Dallas, TX, United States
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Guest Experience Manager 7 days ago Requisition ID: 1033 This Guest Service Manager is responsible for surpassing the expectations of every guest by ensuring world-class service by working
Job Source: Reunion TowerMcDonald's
Grand Prairie
Job Description Job Description Do you have great Customer Service skills? Do you provide amazing Hospitality? Are you looking for a position as a Guest Experience Lead? We are looking for YOU! McDonald's Works for Me. I'm going places. I want to have fun, I like to be challenged, and I need a schedule that works for me. The Job
Job Source: McDonald'sMcDonald's
Garland
Guest Experience Leader Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU. PERKS & BENEFITS: + Competitive pay starting at $14.00 / hour plus cash incentives + Employee discounts and free meals + Paid sick leave and/or paid time off + Tuition reimbursement and/or educational assist
Job Source: McDonald'sMcDonald's
Garland
Guest Experience Leader Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU. PERKS & BENEFITS: + Competitive pay starting at $14.00 / hour plus cash incentives + Employee discounts and free meals + Paid sick leave and/or paid time off + Tuition reimbursement and/or educational assist
Job Source: McDonald'sMcDonald’s
Dallas, TX, United States
Guest Experience Leader Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU. PERKS & BENEFITS: Competitive pay starting at $14.00 / hour plus cash incentives Employee discounts and free meals Paid sick leave and/or paid time off Tuition reimbursement and/or educational assistance Train
Job Source: McDonald’sMarriott International Inc
Dallas, TX, United States
Job Number 24038490 Job Category Rooms & Guest Services Operations Location The Ritz-Carlton Dallas Las Colinas, 4150 North MacArthur Boulevard, Irving, Texas, United States VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in
Job Source: Marriott International IncDallas, TX, United States
Harwood Hospitality Group, Dallas’ premier Hospitality owner-operator, introduces its most complete expression of a multi-generational vision in Harwood District’s first hotel, Hôtel Swexan.
The Hotel is a new destination, with an uncompromising mission that values experience above all. It is a place like no other that draws inspirations from the world’s greatest cities – New York, London, Paris – together in one location to create something completely new. Local expertise with an international influence. Classic and contemporary, the hotel is a twist on conventions.
Part collection, part creativity, and always elegant. Guests stay to get lost – in culture and conversation. The Hotel is a world of its own, a meeting place, a hideaway, a stomping ground. For celebration or solitude.
Designed with all generations in mind, Harwood District’s hotel plays host to an eclectic mix of personalities. It is a timeless setting where locals mix with out-of-towners and old souls encounter the young at heart.
Intimate, immersive, and transportive. Hôtel Swexan has a surprise around every corner. Forget, for a second, where you came from, and leave with a memory that keeps you coming back.
Position Summary
The Guest Experience Specialist will deliver exceptional knowledge and customer service to hotel guests. They will work alongside the reservations, front desk, concierge, dining and housekeeping teams and maintain an efficient professional relationship with each.
Responsibilities
Responsible for delivering and maintaining luxury hotel standards.
Develop and manage daily arrivals meetings to effectively create seamless and personalized experience for all guests.
Oversee all VIP reservations from pre-arrival to post-departure.
Observe guest reactions and anticipate guests' service needs.
Communicate and engage with guests to enhance the luxury service experience.
Continuously finds opportunities to assist guests, other departments or leaders.
Attends required training classes as needed to maintain a luxury level of service.
Facilitate a smooth arrival, stay and departure experience.
Assist guests create reservations at restaurants, transportation, and any other requested activities.
Respond to complaints and find the appropriate solution.
Act as an expert for guests seeking information on the Harwood District, Hotel restaurants and amenities.
Maintain cleanliness of lobby and public area needs attention and ensures it is presentable according to Hotel standards.
Qualifications
Excellent customer service, problem-solving, and multi-tasking skills
Walking and standing for long periods of time
Willingness to work on weekends, holidays, and after hours.
Frequent ability in standing, walking, kneeling, crouching, bending, stooping.
High school diploma or equivalent related experience required.
1 year of concierge experience, or similar position, preferred.
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Guest Experience Specialist jobs in Dallas, TX, United States
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