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Volt Workforce Solutions
Denver, CO, United States
Apply for tomorrow's opportunity today with VOLT! Now hiring for an IT Help Desk Technician in the City of Gardena! As an IT Help Desk Technicianyou will: Troubleshoot hardware/software issues as raised by end users and production staff on Windows computers and manufacturing computers. Setup, install & configure new PC hardware for end users and
Job Source: Volt Workforce SolutionsApplied Tech
Denver, CO, United States
Description Support Services Technicians utilize several skills to provide all-star leadership to Applied Tech's internal teams and customer support to our clients. You will be onsite at a client site all of the time. You understand high-quality customer service, respond with appropriate professionalism and urgency, and have a knack for adapting y
Job Source: Applied TechContact Government Services, LLC
Denver, CO, United States
Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United
Job Source: Contact Government Services, LLCClientSolv
Golden, CO, United States
Company Description ClientSolv Technologies is an IT solution firm with over a decade of experience serving Fortune 1000 companies, public sector and small to medium sized companies. ClientSolv Technologies is a woman-owned and operated company that is certified as a WMBE, 8a firm by the Federal government's Small Business Administration. Job Des
Job Source: ClientSolvClientSolv
Golden, CO, United States
Company Description ClientSolv Technologies is an IT solution firm with over a decade of experience serving Fortune 1000 companies, public sector and small to medium sized companies. Job Description We are seeking 2 IT Help Desk Technicians for a 6 month contract with the option to hire in Golden, CO. These roles will be onsite/ int he office Mo
Job Source: ClientSolvCrescens
Golden, CO, United States
Job Title : IT Help Desk Location: Golden, Colorado Duration: 6+months Type: Contract ***The working shift is a 9x80 schedule with remote work on Friday and every other Friday off. All other days are not eligible for remote work. Candidate must be local for in-person interviews and reporting to work on scheduled days. **** Job Description:
Job Source: CrescensClientSolv
Golden, CO, United States
Company Description ClientSolv Technologies is an IT solution firm with over a decade of experience serving Fortune 1000 companies, public sector and small to medium sized companies. ClientSolv Technologies is a woman-owned and operated company that is certified as a WMBE, 8a firm by the Federal government's Small Business Administration. Job Des
Job Source: ClientSolvClientSolv
Denver, CO, United States
Company Description ClientSolv Technologies is an IT solution firm with over a decade of experience serving Fortune 1000 companies, public sector and small to medium sized companies. ClientSolv Technologies is a woman-owned and operated company that is certified as a WMBE, 8a firm by the Federal government's Small Business Administration. Job Des
Job Source: ClientSolvGolden, CO, United States
Responsibilities for Help Desk Technician
Manage Help Desk tickets in a timely manner
Respond to customer issues via phone, email and computer chat and follow-up with customers to ensure issues are resolved
Document customer interactions
Resolve customer reported issues
Escalate unresolved issues to the next Tier
Install, make changes and repair computer hardware and software
Monitor and respond quickly to incoming requests related to IT issues.
Maintain computer systems and act as support if any system goes down.
Assist with onboarding and offboarding of new or outgoing users.
Install, configure, maintain and upgrade PC software.
Tier 1 Networking and troubleshooting as well as support
Qualifications for Help Desk Technician Experience working in a help desk environment
Flexibility to work a variety of shifts with minimal notice
Must have reliable transportation
Must be able to pass a background check
Proficiency with Windows, Linux, and IOS computers
Excellent oral and written communication skills
Detail oriented and highly organized to keep tickets in order
Ability to remain calm and professional in stressful situations
Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise.
Motivated to learn and troubleshoot new devices and systems in a fast moving IT environment
Understanding and appreciation for information security within systems and user devices.
Ability to demonstrate initiative, independence and reliability to complete tasks with little or no supervision, if necessary
Familiarity with ticketing systems, preferably Manage Engine, is not a requirement - but is a plus
Email Alert for Help Desk Technician jobs in Golden, CO, United States
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