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Rockwood Search
Indianapolis, IN, United States
**Customer Service Representative - Indianapolis, IN** **Job Identification Number:** 637 **Location:** **Job Type:** **Job Category:** Apply Now ? ***Qualified candidates, please attach resume when applying.*** ****OVERVIEW:**** Our client is a growing P&C insurance company looking for a committed policy processor/customer service representatives
Job Source: Rockwood SearchStock Yards Bank & Trust
Indianapolis, IN, United States
As a Client Services Coordinator in the Commercial Lending Department, your day will be filled with opportunities to manage assigned portfolios including, but not limited to, all new and outstanding relationships. Serve as primary contact for existing clients. Loan documentation and customer service are important while Stock Yards Bank & Trust will
Job Source: Stock Yards Bank & TrustStock Yards Bank and Trust
Indianapolis
Job Description Job Description As a Client Services Coordinator in the Commercial Lending Department, your day will be filled with opportunities to manage assigned portfolios including, but not limited to, all new and outstanding relationships. Serve as primary contact for existing clients. Loan documentation and customer service are important w
Job Source: Stock Yards Bank and TrustUnited Farm Family Mutual Insurance Company
Indianapolis, IN, United States
Description Responsibilities: Interact directly with our customers by providing product and service information. Provide sales/marketing support to Agents and assist with office operations such as scheduling appointments, quoting insurance, answering calls, cash handling, etc. Determine the best method to resolve problems to ensure customer sat
Job Source: United Farm Family Mutual Insurance CompanyRedfin
Indianapolis, IN, United States
Team Leader II - Indianapolis page is loaded **Team Leader II - Indianapolis** **Team Leader II - Indianapolis** locationsIN - Indianapolis time typeFull time posted onPosted Today job requisition id43123 Redfins mission is to redefine real estate in the consumer's favor. As a full-service brokerage and #1 nationwide brokerage search website, we co
Job Source: RedfinBrenntag Group
Indianapolis, IN, United States
** Customer Service Representative** Location: Indianapolis/Indiana/USA Employment type: Employee **Customer Service Representative** Our team in **Indianapolis** currently has an opening for a **Customer Service Representative** **YOUR ROLE & RESPONSIBILITIES** Brenntag Mid-South is now hiring an experienced Customer Service Representative for our
Job Source: Brenntag GroupRoad & Rail Services
Indianapolis, IN, United States
Road & Rail Services Transflo Customer Service Representative Starting pay: $20.00 per hour Basic purpose of the position: Relative to inventory, product specifics, billing and scheduling of inbound and outbound movements of product and to maintain c Customer Service Representative, Customer Service, Representative, Retail, Transportation, Equipmen
Job Source: Road & Rail ServicesKinetico Incorporated
Indianapolis, IN, United States
The Business Development Sales Representative seeks to increase sales of Kinetico products to new and current customers by systematically expanding the territory in which Kinetico is the water treatment of choice. Compensation: Salaried, Exempt. Commission and Sales Bonus Eligible Travel: Frequent travel within territory Location: Indianapo
Job Source: Kinetico IncorporatedIndianapolis, IN, United States
Summary/Objective
The primary responsibilities of the Client Team Representative position is to resolve client/debtor requests received via phone system and if needed, transfer the call to the appropriate team for specific requests requiring additional assistance. In addition, respond to client requests for information regarding account updates or additional information provided. Facilitate the fulfillment of requests received via system from client utilizing email process and internal system. Review client accounts for potential incremental skip work as needed and engage client where applicable for skip work requests. Client Team Representative will be a key contributor in providing exceptional customer service to that fully supports our client relationships.
Essential Functions
Support and fulfill client and debtor requests via company phone system
Answer client and debtor calls accordingly, provide accurate data entry and updates, research and review incoming requests for action needed by operations team
Support and fulfill client requests received via assignment system utilizing company system of record and email process (VRM, RepoRoute, Freshdesk)
Provide initial review of new addresses provided by client to determine if action is needed
Communicate with our clients in clear and precise manner to focused on request fulfillment
Communicate results and areas of opportunity to leadership
Provide daily, weekly, and monthly reporting to management
Competencies Must possess a professional phone demeanor
Excellent written and verbal communication skills
Ability to work in an ever-changing environment focused on providing exceptional service
Knowledge/use of internet and search engines and be capable of conducting internet research to support client, debtor assignment research, company operations, training and potential new projects
Education and Experience Associates Degree or equivalent from a two-year college or technical school
Bachelors Degree a plus
At least one year of call center, customer service or industry-related experience required
Multiple phone line experience preferred
Working knowledge of Microsoft Office, Outlook, PowerPoint, Word and Excel
Benefits Competitive compensation package
Full suite of medical benefits, including dental, vision, 401k, pet insurance and more!
PTO and holidays
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are variable and based on business need. Evening and weekend work may be required as job duties demand.
Physical Requirements
This position is indoors. Must be able to sit at a computer terminal for an extended period. May be asked to lift approximately 25 lbs. Exposure to moderate noise and light, i.e business office with computers, phone, printers, light foot traffic.
EEO Statement
Location Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Location Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Applicants must be legally authorized to work in the United States
Email Alert for Client Team Representative - Indianapolis, IN jobs in Indianapolis, IN, United States
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