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LHH Recruitment Solutions
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Job Source: AZ TUITION CONNECTION INCMr Handyman
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Job Source: Mr HandymanTempe, AZ, United States
Overview
Call Center Customer Service Representative
If job security, top pay, excellent benefits, and career advancement representing a well-known national brand are what you're looking for, Roto-Rooter is the company for you. We take pride in being a great place to work and providing excellent pay with top benefits. This position is at our Arizona Call Center located in Tempe, AZ.
Responsibilities
Hiring immediately, which may include Saturdays and Sundays. Bilingual skills preferred, but not required. This is a full-time customer service position at Roto-Rooter’s Phoenix area Call Center.
Be the first point of contact with our customers.
Obtain key information from the customer while expressing empathy, a sense of urgency and confidence that they called the right company and we will solve their plumbing problems.
Data entry, including customer contact information and relevant details concerning their plumbing problems.
Schedule a service call based on customer’s availability and convenience.
Discuss additional services and products we have available that may be helpful.
Be a trusted informational resource for Roto-Rooter customers.
Requirements
Bilingual skills are a plus!
Strong customer service focus
AS400 knowledge is preferred
Prior call center experience is helpful
Able to work in a fast-paced environment
Excellent oral and written communication skills
A Working knowledge of Microsoft Word and Excel programs
Self-starter who is organized and thorough with attention to detail
Benefits
At Roto-Rooter we believe that investing in our employees is the best investment we can make. We also care about the health and welfare of our employees and their families. That’s why we are proud of our extensive employee benefit package including:
Medical insurance with a Prescription Drug Card
Accident and Critical Illness Insurance
Dental Insurance
Vision Insurance
Paid Vacation
Paid Training
Life Insurance
Matching 401K Retirement Savings Plan
Tuition Reimbursement
Profit Sharing
Roto-Rooter offers excellent career paths for military veterans and personnel who are planning to transition into new civilian professions. Throughout our 86 years in business, we've learned that service training, and the military structure veterans are used to, are a good fit at our company.
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law.
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Customer Service Representative jobs in Tempe, AZ, United States
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