Housekeeping Room Attendant
Houston
Job Description Job Description Housekeeping Room Attendant
Hilton Garden Inn Houston
7979 Willow Chase Blvd, Houston, TX 77070
Job Type: Full Time
Pay: $12 per hour
POSITION SUMMARY:
Performs routine duties in cleaning and servicing of guest rooms and baths under supervision of housekeeping supervisor. Room attendant promotes a positive image of the property to guests and must be pleasant, honest, and friendly and should also address guest requests and problems.
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DUTIES AND RESPONSIBILITIES:
Enters and prepares the room for cleaning.
Makes bed.
Dusts the room and furniture.
Replenishes guestroom and bath supplies.
Cleans the bathroom.
Cleans the closet.
Vacuums the carpet.
Checks and secures the rooms.
Replenish amenities according to the operational standards.
Deliver and retrieve items on loan to guests, e.g., iron and ironing boards
Ensure security of guest rooms and privacy of guests
Perform rotation cleaning duties (e.g., steam clean carpets, spring cleaning, super cleaning, etc.) as required
Cleans guest bathroom/bed room/floor corridor.
Responsible for replenishment of guest complimentary water.
Responsible for the cleanliness and maintenance of the work area.
Responsible for the Hotel property in the work area.
17. Authorized to enter guestrooms for cleaning and to provide turndown services per requirement.
18. Responsible for following the standard operating procedures
19. Responsible for achieving and exceeding the guest satisfaction score.
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PREREQUISITES:
Physical mobility and stamina required, Ability to follow instruction, Detail-oriented, Professional attitude is required, Ability to work independently.
Experience: Previous hotel-related experience desired.
Benefits:
Employee assistance program
Employee hotel room discount
Holiday pay
Paid training
Professional development assistance