Senior Software Engineer - Full Stack - Alerts Group

Charlotte, NC, United States

Senior Software Engineer - Full Stack - Alerts Group

Senior Software Engineer - Full Stack - Alerts Group

Senior Software Engineer

Req ID

FY25|R&D|#6491

Location(s)

Annapolis, Maryland, USA; Atlanta, Georgia, USA; Austin, Texas, USA; Baltimore, Maryland, USA; Charleston, South Carolina, USA; Charlotte, North Carolina, USA; Chicago, Illinois, USA; Detroit, Michigan, USA; Houston, Texas, USA; Indianapolis, Indiana, USA; Jersey City, New Jersey, USA; Los Angeles, California, USA; Miami, Florida, USA; New York City, New York, USA; Philadelphia, Pennsylvania, USA; Phoenix, Arizona, USA; Salt Lake City, Utah, USA; Vancouver, Washington, USA;

Work arrangement(s)

Fully Remote (works exclusively from home), Hybrid (works from home and New Relic office throughout the week)

Your opportunity

At New Relic, we are an equal opportunity employer whose foundation was built on empathy and authenticity. We love making tools for software and ops engineers. Our software helps customers answer their most important questions by allowing them to visualize, explore, and reason about their ops, applications, and customer data. Maintain a work-life balance that enables you to thrive by using unlimited flex time-off, twelve weeks of paid parental leave, and our volunteer time off program!

New Relic is at the center of a critical part of today's software industry, observability of distributed systems, and Alerts is critical for monitoring distributed systems. Observability of these systems is by no means a solved problem-it's a relatively young field, full of interesting challenges and potential. As a Senior Software Engineer on the New Relic Alerts team, you will be a critical contributor to the future of New Relic Alerting. You will join one of our high performing teams and be hyper-focused on solving our customers' problems. Our Products help engineers detect, understand, and resolve incidents faster and find insights in their data that would otherwise go unnoticed.

You will be responsible for the foundation of our customers' alerting experience through building exciting new alerting features through new UIs, the APIs that support them, and data models critical to our streaming systems.

What you'll do

Work collaboratively on a team using agile practices to ship software incrementally with frequent customer feedback

Build new, and improve existing, customer-facing UIs and APIs (internal and external) that interface with high-throughput data streaming systems, and computing and storage infrastructure

Collaborate closely with product management, design and other engineers

Develop and deploy your code to customers multiple times per day

Be a part of a small team of engineers collectively accountable for the reliability and security of the team's software

Work adeptly on UI/GraphQL/TypeScript powered customer Features, and also contribute to our Java/Kotin backend systems and maintain our security, reliability and quality standards across all services, DBs and other components

Work with a DevOps approach - we build and maintain our own software, including taking turns being on-call, and tailoring our own on-call alert policies to prevent pager-fatigue

This role requires 5+ years professional software engineering experience that includes

2+ years React experience

2+ years CSS experience

2+ years Java experience

Empathy for end users - customer focused - You consider how every UI, API, or data model change will impact our users

Experience building and scaling production services

Experience building APIs that power UIs (REST, GraphQL) and our customers' automation

Experience having shipped production services

Willingness to be on call for the services the team owns

Attention to detail and consistency of implementation

Comfortable working on a team where code quality and code reviews are prioritized

Moving beyond applications and focusing on systems

Passion for details

Bonus points if you have GraphQL

Typescript

Terraform and Kubernetes

AWS or other cloud services

Kafka or similar queuing system

Stream processing

Distributed systems

Ruby / Ruby on Rails

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics' different backgrounds and abilities, and recognize the different paths they took to reach us - including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We're looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.

If you require a reasonable accommodation to complete any part of the application or recruiting process, please visit https://newrelic.avature.net/accommodations to submit your request.

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process

Please note that visa sponsorship is not available for this position.

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers' means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic is proud to be an equal opportunity employer. We foster a diverse, equitable, and inclusive environment, free from all types of discrimination, so our Relics can thrive. We hire people with different backgrounds, experiences, abilities and perspectives.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.

Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy.

Estimated Base Pay Range: $ 146,000 - $ 182,000

The pay range above represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant's skills, qualifications, and experience.

New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees.

Wage - midpoint

182,000

Wage - minimum

146,000

#LI-JH1 #LI-Remote

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