Head of Data & Analytics
San Mateo, CA, United States
[Full Time] Head of Data & Analytics at OneSignal (United States) | BEAMSTART Jobs Head of Data & Analytics OneSignal United States
Date Posted
07 Dec, 2022
Work Location
San Mateo, CA, United States
Salary Offered
$180000 — $215000 yearly
Job Type
Full Time
Experience Required
6+ years
Remote Work
Yes
Stock Options
No
Vacancies
1 available
OneSignal is a leading omnichannel customer engagement solution, powering personalized customer journeys across mobile and web push notifications, in-app messaging, SMS, and email. On a mission to democratize engagement, we enable over a million businesses to keep their users - including readers, fans, players and shoppers - engaged and up to date by delivering 10 billion messages daily.
1 in 7 new apps launches using OneSignal! We support companies in 140 countries, including Zynga, USA Today, Bitcoin.com, Upwork, Tribune, and many more - from startups and small businesses just getting off the ground to established companies communicating with millions of customers.
We’re venture-backed by SignalFire, Rakuten Ventures, Y Combinator, HubSpot, and BAM Elevate (read more about our recent Series C! ). We’re a remote-first company, offering remote work as the default option in the United States in California, New York, Pennsylvania, and Texas, as well as in the UK and Singapore - with plans to expand the locations we support in the future. We also have offices in San Mateo, CA, New York City, and London, UK.
OneSignal has a lot of the great tech startup qualities you'd expect, but we don't stop there. Our massive scale and small team, emphasis on healthy life balance and kindness in all our interactions, and focus on ownership and personal growth make OneSignal a uniquely great place to work.
About The Team: We're a small and nimble ops team working cross-functionally with Engineering, Product, Marketing, Sales, Finance and Operations. We're looking for a Head of Data & Analytics to unify our data stack and enable all teams to confidently make data-based decisions to inform our growth & GTM strategy. The individual in this role will be both an individual contributor, and a capable leader, managing one person to start and growing out a team of Data Analysts as well as Data Engineers over time.
What You'll Do: Evaluate ways to increase the efficiency of internal data flows, including designing our data architecture so it's easily accessible and well documented across the company
Maintain and scale a cloud data warehouse that can be connected to a business intelligence tool. This may mean using the current tool that we have (metabase) or evaluating new tools
Maintain and build ETL pipelines between SaaS tools and the data warehouse. This could include Salesforce, Marketo, Intercom, NetSuite, Recurly, and backend entitlement data
Derive actionable insight from the data including working with sales teams, customer success, and others to build reports to both acquire and retain customers
What You'll Bring: 8+ years of professional experience, including data engineering, analytics, business intelligence, data science or comparable fields
Proficiency with Python
Skills querying relational databases (SQL) and pulling data from various sources
In-depth experience with web analytics tools and analyzing online customer behavior
Familiarity with the Google Cloud Platform is preferred as our infrastructure is hosted on Google Cloud
Strong critical thinking skills and attention to detail
Strong interpersonal and communication skills. Ability to explain technical concepts and analysis implications clearly to a wide audience, including senior executives, and to translate business objectives into actionable analyses
Knowledge of database systems and data pipelines
Passion for understanding customers and their behavior
Experience using business intelligence tools such as Tableau, Looker, etc to develop and enhance dashboards and reports
The New York and California base salary for this full time position is between $180,000 to $215,000. Your exact starting salary is determined by a number of factors such as your experience, skills, and qualifications. In addition to base salary, we also offer a competitive equity program and comprehensive and inclusive benefits.
Qualities we look for: Friendliness & Empathy
Accountability & Collaboration
Proactiveness & Urgency
Growth Mindset & Love of Learning
In keeping with our beliefs and goals, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on 'protected categories,' we also strive to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place in our workplace.
Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on OneSignal. Please inform us if you need assistance completing any forms or to otherwise participate in the application and/or interview process.
OneSignal collects and processes personal data submitted by job applicants in accordance with ourPrivacy Policy - including GDPR and CCPA compliance. Please see our privacy notice for job applicants .
About OneSignal Engage customers through personalized omni-channel messaging Company Size: 51 - 250 People Year Founded: 2011 Country: United States Company Status: Actively Hiring Looking for Partners Looking for Clients Raising Funds Share This Job
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