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Business Analyst / Quality Assurance Analyst I

Irving, TX, United States

Company Details

At Berkley Entertainment, our team’s industry experience and collaborative approach leads to great client solutions — and this is by design. We are here to assist with customizing products and services that are tailored to respond to each client’s unique exposures.

Our business model is focused on you and providing peace of mind — the way we operate, the team we have built, current and planned future products, and the way we interact with clients — will meet or exceed your expectations.

Responsibilities

The Business Analyst/Quality Assurance Analyst  partners between the IT and the business teams to provide software application support related to business analysis, data analysis, quality assurance testing, and help desk support related to a variety of software applications. S/he reviews, analyzes and evaluates user requests, coordinates and monitors requests to a successful resolution.  Key functions include but are not limited to:

Documenting business requirements for small to medium system requests and test plans/test cases for all projects.

Working with the customer community (Internal and External) and software development teams to deliver functional requirements and testing of user interfaces and data sources

Monitororing, auditing and analyzing activity in business data processing systems for proper data input, coding and interchange of data feeds between disparate source systems

Identifying, monitor,ing tracking and resolving production related system errors

Eliciting requirements using discussions, document analysis, use cases, scenarios, and workflow analysis on small to medium projects

Defining and executing test plans on all projects

Participating on project teams and understanding project plans, roles, goals and timelines

Qualifications

Ideally 2+ years of Commercial Insurance experience

IT experience includding requirements gathering and systems testing preferred

Demonstrate good judgment in what and how to communicate with a variety of clients and achieve results (strong sense of customer service)

Ability to define problems, collect data, establish facts and draw valid conclusions

Demonstrate effective verbal and written communication skills, preparing written business requirements and test plans that are grammatically correct

Demonstrate organizational skills while working on multiple project initiatives

Demonstrate ability to work effectively with individuals throughout the organization

Exhibit objectivity and openness to others views and contributes to a positive team spirit

Ability to seek guidance or input from mentors and supervisor

Additional Company Details We do not accept unsolicited resumes from third party recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. The Company is an equal employment opportunity employer.

Sponsorship Details Sponsorship not Offered for this Role

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