Medical Laboratory Technician (Nights)
Boston, MA, United States
Job Title: Senior Implementation Consultant (CRM)
Job Function: Senior-High level duties/functions/tasks
Job Type: Full Time
Location: Remote
About RCM:
RCM Technologies is a leading provider of IT Business Solutions and Engineering Services to over 1,000 clients in the commercial and government sectors. RCM partners with clients to define implement and manage a broad range of technologies across multiple platforms, systems, and networks. Our broad geographic presence ensures that a proven and reliable tactical and strategic capability is available and deployable virtually everywhere in North America.
About RCM's Client:
Our client is a global leader in offering to families and businesses an array of financial and banking service's being in business for over 125 years. They have over 15,000 locations across the US exceeding $200 billion in total assets!
Required Experience:
The Senior Implementation Consultant (Salesforce) is a role within the RCM Technologies Consulting organization. The Senior Implementation Consultant (Salesforce) will participate in implementation and upgrade projects around Salesforce and Veeva CRM (and related technologies) for RCM's (Life Sciences,
Financial, Government and Education) clients. Configure Salesforce/Veeva CRM to meet Business Requirements.
•Design and develop solutions utilizing the Salesforce Platform using Apex Programming Language and Visual Force.
•Develop solutions using SalesForce.com API Framework, and 3rd Party APIs.
•Document Technical Requirements based on Business Requirements.
•Lead configuration and business process walk through with the client.
•Perform Functional Testing, coordinate System Integration Testing (SIT) and User Acceptance Testing (UAT) with client IT and business process leads.
•Go-Live preparation and cut-over support.
•Post-production support.
•Provide estimates and timelines to deliver functionality based on Business Requirements.
•Provide updates and status reports to the Project Manager around progress and any issues or blockers.
Minimum 5 years of experience as a Salesforce Developer/Implementor with 10+ years of experience in implementing CRM projects and upgrades within the Financial Services or Life Sciences (Pharma/Biotech) industries.
•Salesforce CRM configuration/development experience that includes Document Types, Objects, Object Lifecycles, Document Lifecycle, Workflows, Apex, Visualforce, Lightning Components, and SOQL.
•Strong knowledge of Salesforce integration patterns, REST/SOAP APIs, and data migration best practices.
•Strong understanding of Salesforce (Sales Claud, Service Cloud, Financial Cloud) CRM data model.
•Experience with full software development life cycle (SDLC) - requirements, map/gap, design, build, development, testing, training, cut-over and support of Salesforce applications. Strong consulting experience and business analytical skills to gather and document business requirements, leading fit-gap analysis, business process designs, managing conference room pilots (CRPs), perform functional configuration, and manage testing of Salesforce solutions.
•Excellent interpersonal, organizational, presentation, and communication skills
•Strong analytical, communication, organizational, and problem-solving skills.
•Experience working in an agile delivery environment.
•Strongly Preferred: o SFDC Administrator and Advanced Administrator Certifications o SFDC Developer and Developer II Certification
Equal Opportunity Statement:
RCM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Disclaimer:
This job description is intended to describe the general nature and the level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. RCM reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
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