Senior Software Asset Manager

Lowell, MA, United States

General Information

Ref #:

20240038246

Travel Amount Required:

None

Job Type:

Regular-Full Time

Location:

Lowell - Massachusetts - United States

Company Overview

Here at UKG, our purpose is people. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people - both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for? Learn more at www.ukg.com/careers #WeAreUKG

Description & Qualifications

Description

UKG is looking for the right individual to fulfill our (SAM) Sr Software Asset Manager Role. You will be working with a team that is responsible for all aspects of the SAM Program.

You will work to maintain established processes that assist us in the management of Software for provisioning and deprovisioning of licensing. Work on policies for the oversight of all software publishers used at UKG. This includes the end-to-end asset lifecycle from planning, acquiring, deployment, management, and retirement of software assets. This position is to be also responsible for the audit lifecycle and helps to maintain proper protocols in place. This position reports to the Director of SAM at UKG

Role Duties and Responsibilities

Support the implementation, administration, and enforcement of all IT software asset management and related technology policies, controls, standards, procedures, and processes related to SAM.

Develop strong strategic and tactical relationships within all the Depts that SAM works with daily.

Develop Key Performance Indicators for program success and report up to management, specifically focused on cost savings and strategic / landscape improvements.

Follow Reharvest Protocols and application usage to identify, reallocate and remove unused software.

Identify savings opportunities for underutilized technologies.

Work with the team to create Monthly and Quarterly LCR (License Compliance Reports) for various publishers that can assist license owners with renewals, audits, or any other compliance issues.

Ensure audit compliance within the LCR Report for assigned Publishers.

Guide IT Asset SAM team members in the daily administration of all software management related activities.

Collaborate with Procurement and Business Stakeholders on enterprise license true-ups, reconciliation in support of contract renewals by providing them an overview of what they currently have, what they use and what they should true-up or renew

Represent SAM within Change Management

Engage with Projects to provide License Management and SAM related deliverables.

Determine best practices for automation, versus manual intervention.

Continuously improve and innovate Software Asset Management processes and standard methodologies based on industry best practices.

Qualifications

Possess strong quantitative, analytical, problem-solving skills, including the ability to accumulate, organize, and assimilate large amounts of information.

Excellent Customer Service Skills when dealing with the company's team members at all levels of the organization. Will also work with the company's suppliers/vendors and will be required to negotiate without damaging relationships but rather work in a spirit of partnership by utilizing the skills of persuasion and influence.

Strong written & verbal communication skills with the ability to communicate with both technical and non-technical teams.

Should also have excellent active listening skills.

Written communication is important since you will need to be able to create professional documents for SAM and internal Teams.

Should demonstrate the desire to continually be learning and evolving.

Strong organizational and time management skills, with the ability to manage multiple tasks.

Must be a results-driven self-starter, who is able to act proactively in a dynamic environment.

Familiar with SAM tools like USU and Flexera, able to navigate and create reports , perform inventories and analytical task like license compliance and reconciliation.

Possess strong quantitative, analytical, problem-solving skills, including the ability to accumulate, organize, and assimilate large amounts of information.

Excellent Customer Service Skills when dealing with the company's team members at all levels of the organization. Will also work with the company's suppliers/vendors and will be required to negotiate without damaging relationships but rather work in a spirit of partnership by utilizing the skills of persuasion and influence.

Strong written & verbal communication skills with the ability to communicate with both technical and non-technical teams.

Should also have excellent active listening skills.

Written communication is important since you will need to be able to create professional documents for SAM and internal Teams.

Should demonstrate the desire to continually be learning and evolving.

Strong organizational and time management skills, with the ability to manage multiple tasks.

Must be a results-driven self-starter, who is able to act proactively in a dynamic environment.

#LI-Hybrid

EEO Statement

Equal Opportunity Employer

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

View The EEO Know Your Rights poster and its supplement .

View the Pay Transparency Nondiscrimination Provision

UKG participates in E-Verify. View the E-Verify posters here .

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email [email protected].

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