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Restaurant Manager

Memphis, TN, United States

Summary

As a Restaurant Manager with Corky's BBQ, you are responsible for assisting the General Manager to manage the success of your restaurant. You are responsible for coordinating all restaurant activities to promote good customer service and maintain cleanliness of the restaurant. Your role requires you to be good at coaching, teaching, leading, problem-solving, customer service and many other skills. This position is exempt under the Fair Labor Standards Act.

Key Responsibilities (essential functions)

Ensure a great experience for all guests

Greet all guests with a smile and friendly attitude

Provide efficient service and high quality products to all guests

Respond to and manage customer complaints, refunds, etc.

Uphold all Company standards, guidelines, and policies, train employees as needed

Maintain appropriate staffing levels throughout shift

Reliable - must be at work on time and as scheduled, and manage the restaurant in the absence of the General Manager

Follow operational guidelines and perform work in a safe manner

Must work varied hours/days as business dictates

Must have knowledge and be familiar with all products offered

Ensure restaurant's overall cleanliness

Teaches, coaches, and train all restaurant staff

Lead by example

Assists in maintaining proper sales and profit levels needed

Supervisory Responsibilities

The Restaurant Manager will assist the General Manager in the supervision of Restaurant Staff. These supervisory responsibilities include, but are not limited to, training, setting expectations, coaching as necessary, and making recommendations regarding hiring and firing.

Work Environment and Time Commitment

The work environment is the complete restaurant facility. The Assistant General Manager routinely moves from the front of the house to the back of the house, ensuring the work environment is clean and safe for customers and employees. The Assistant General Manager role requires a significant time commitment with work weeks that could exceed 40 hours per week.

Requirements

Qualification Preferences High school degree required

Must be 18 years or older

Min 2 years restaurant or customer service experience required

Must be able to work varied hours/days as business dictates

Must be able to multitask and switch tasks quickly

Must work well with other team members

Must be able to pass background check as applicable with state law

Prefer prior supervisory experience

Valid driver's license

Apply

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